What are the responsibilities and job description for the IT Associate position at Enchem America INC.?
IT Associate
Company Overview Enchem Co., Ltd. (founded 2012, KOSDAQ-listed) is the #1 electrolyte producer in Korea and 4th globally. Enchem America supplies critical battery materials to major North American EV and energy storage customers and is in high-growth mode.
Job Title: IT Associate
Department: Information Technology (IT)
Location: Commerce, Georgia (100% on-site)
Position Type: Full-time, 8:00 AM – 5:00 PM
Position Overview:
The IT Associate is an entry-level position responsible for providing technical support, assisting with basic IT tasks, and learning the foundational aspects of IT infrastructure and systems management. This role is ideal for individuals looking to build a career in IT within a manufacturing environment.
Key Responsibilities
Basic Network Monitoring:
- Monitor basic network connectivity and report issues to the IT Manager.
- Assist in setting up simple network configurations under supervision.
Technical Support:
- Respond to basic IT-related questions and assist with troubleshooting hardware and software issues.
- Provide first-level support for employees facing technical difficulties.
Hardware Setup and Maintenance:
- Assist in setting up computers, printers, and other IT equipment.
- Perform routine checks on hardware and escalate complex issues to senior staff.
Software Assistance:
- Support the installation and updating of commonly used software.
- Help maintain software inventories and track licenses.
Documentation:
- Maintain records of support requests and resolutions in a structured manner.
- Help update IT documentation and asset inventories.
Minimum Qualifications:
- High school diploma or equivalent; a degree in Information Technology, Computer Science, or a related field is a plus.
- Strong interest in IT and a willingness to learn new technologies.
- Basic understanding of computers and Windows operating system.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook).the
- No prior experience required, but internships or part-time IT roles are advantageous.
- Applicants must be 18 years of age or older to be considered for this position.
- Korean language proficiency is highly preferred
Key Competencies:
- Eagerness to learn and develop technical skills.
- Strong problem-solving and organizational abilities.
- Effective verbal and written communication skills.
- Ability to follow instructions and work well in a team environment.
Additional Information:
- This is an entry-level role with opportunities for professional growth and training.
- Work under the supervision of senior IT staff.
- May occasionally require lifting and moving IT equipment weighing 50 lbs with appropriate assistance and safety protocols.
- Enchem America is willing to sponsor work visas for highly qualified candidates who require employment authorization in the United States
Enchem America is an equal opportunity employer and complies with all applicable federal and Georgia employment laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), the Equal Pay Act, and the Georgia Equal Pay for Equal Work Act. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected characteristic.
All applicants must be 18 years of age or older to be considered for employment.
Reasonable accommodations will be provided to qualified individuals with disabilities in all aspects of the employment process, consistent with ADA requirements