What are the responsibilities and job description for the Venue 5 Server AM position at Enchantment Resort?
Are you outgoing, energetic, passionate, and authentic? Mii amo is the perfect spot for you!
At Mii Amo we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How You Will Enjoy Your Day: Provide and facilitate excellent food and beverage service to our guests in a welcoming, professional and expedient manner
Work Performed
Supervision Received: Cafe Manager, Café Supervisor
Minimum Requirements
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.
Must maintain current food handler’s certification. Prior serving experience desired. English skills necessary to communicate with guests. Computer skills helpful
Physical Requirements
Lifting & Carrying up to 45 lbs.
50% Walking
25% Bending & lifting
25% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
At Mii Amo we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How You Will Enjoy Your Day: Provide and facilitate excellent food and beverage service to our guests in a welcoming, professional and expedient manner
Work Performed
- Arrive at scheduled start and ready for work
- Uniform must be neat and pressed. Company grooming standards followed at all times
- Collect and set up any necessary equipment to perform job including all side-work
- Complete knowledge of all menus and wine lists
- Assist Guests with menu selections, accurately record order, paying special attention to any special requests, and enter order into POS
- Take food and beverage orders in complete and timely fashion
- Explain all special orders and requests to kitchen culinary team
- Use proper serving techniques at all times (i.e. serve from the left, etc.)
- Report any Guest dissatisfaction, mishandled order and opportunities to management in a timely manner
- Maintain par levels of selected goods as assigned
- Participate in wine sales programs
- Recognize Guests by name and use name at 3 times within an interaction. Record preferences for future use
- Thank guests for dining with us
- Assist Juice Bar attendant when available
- Keep work station clean at all times following proper food safe standards
- Read all memos
- Maintain a positive and professional attitude towards Guests and co-workers
- Operate POS in a proficient manner
- Report to Restaurant Manager or Supervisor before ending work shift
- Act as an ambassador of Enchantment and Mii amo by speaking positively of the property at all times
- Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our Guest’s expectations
- Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
- Work efficiently and as a team
- Other duties as assigned
Supervision Received: Cafe Manager, Café Supervisor
Minimum Requirements
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.
Must maintain current food handler’s certification. Prior serving experience desired. English skills necessary to communicate with guests. Computer skills helpful
Physical Requirements
Lifting & Carrying up to 45 lbs.
50% Walking
25% Bending & lifting
25% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions