What are the responsibilities and job description for the Steward (Resort) position at Enchantment Resort?
The Company And The Resort
Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.
The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar. As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.
Job Summary
Accountable for the overall success of the cleanliness daily in our newly renovated kitchen which includes an Athanor suite. The Steward is responsible for the cleanliness, organization, hygienic practices, trash, and other cleaning tasks requested by the team while ensuring superior quality and consistency.
Essential Functions And Responsibilities
Individual Contributor Role: Customer Focus, Dealing with Ambiguity, Functional & Technical Skills, Action Oriented, Self Development, sense of urgency.
Qualifications
Work Environment: Hotel/Resort Kitchen Environment.
Equipment Used: Mechanical Dish Washing Machines including conveyor style and glass machines, Chemicals, Three Bay Sink, Dumpster, and other Standard Sanitation equipment used in kitchens
We offer a comprehensive benefits package for full-time qualifying roles designed to support your health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more. Our total rewards package is built to help you thrive both personally and professionally.
The Tides Inn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.
The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar. As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.
Job Summary
Accountable for the overall success of the cleanliness daily in our newly renovated kitchen which includes an Athanor suite. The Steward is responsible for the cleanliness, organization, hygienic practices, trash, and other cleaning tasks requested by the team while ensuring superior quality and consistency.
Essential Functions And Responsibilities
- Regular and Reliable Attendance is an essential function of this role.
- Overall responsibility for the cleanliness of the kitchen, staff cafeteria, trash, loading dock and other areas as requested.
- Cleanliness of the plateware, silverware, glassware, as well as the cleanliness of ceilings, floors and walls every shift.
- Responsible for taking trash from the line trash cans as they fill throughout the day.
- Responsible for removal of dirty dishes and replacing them with clean dishes as needed.
- Informing chefs when items break and assisting with a breakage log.
- Assisting with the cleanliness of the walk-in coolers as requested.
- Other projects as assigned.
- Exemplifies the Tides Inn Mission and Values.
Individual Contributor Role: Customer Focus, Dealing with Ambiguity, Functional & Technical Skills, Action Oriented, Self Development, sense of urgency.
Qualifications
- High school diploma or equivalent vocational training certificate.
- 2 years of experience in a high volume hotel, club or restaurant
- Ability to compute basic mathematical calculations.
- Food handling certificate and basic chemical and sanitary knowledge
- Ability to communicate in English verbally and in writing
- Ability to work well under pressure
- Current, Valid Driver’s License is Required.
Work Environment: Hotel/Resort Kitchen Environment.
Equipment Used: Mechanical Dish Washing Machines including conveyor style and glass machines, Chemicals, Three Bay Sink, Dumpster, and other Standard Sanitation equipment used in kitchens
- Sitting 5%
- Standing 75%
- Walking /Bending 20%
- Lifting – up to 50 pounds
- Vision – Computer, Navigation of Property, Safety
- Hearing – Phone, Interaction with Guests & Coworkers, Safety
- Travel Expectations – No Travel is Required for this Role.
- Driving Requirements: Golf Cart, Motor Vehicle
We offer a comprehensive benefits package for full-time qualifying roles designed to support your health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more. Our total rewards package is built to help you thrive both personally and professionally.
The Tides Inn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.