What are the responsibilities and job description for the Pool Host at Enchantment position at Enchantment Resort?
Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!
At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How You Will Enjoy Your Day
To greet, register and seat guests on the pool deck. Answer telephone and take reservations in a professional and courteous manner. Occasionally back server by refilling water.
Work Performed
Supervision Received: Restaurant Manager and Supervisors
Minimum Requirements
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler’s certification. Prior host/hostess experience desired. English skills necessary to communicate with guests. Computer skills helpful. Superior phone skills, and have a service orientated, pleasant phone personality.
Physical Requirements
Lifting & carrying up to 45 lbs.
50% Walking
10% Bending & lifting
40% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions
At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How You Will Enjoy Your Day
To greet, register and seat guests on the pool deck. Answer telephone and take reservations in a professional and courteous manner. Occasionally back server by refilling water.
Work Performed
- Arrive at scheduled start time in appropriate uniform and ready for work.
- Uniform must be neat and pressed.
- Collect and set up any necessary equipment to perform job.
- Make floor plans.
- Complete all opening and closing side work duties.
- Seat/escort guests on the pool deck.
- Make reservations for guests in proficient and professional manner.
- Know basic items on all menus and beverage lists.
- Keep workstation clean at all times.
- Read all memos.
- Operate OpenTable in proficient manner.
- Maintain a positive and professional attitude towards guests and co-workers.
- Report to Restaurant Manager before ending work shift.
- Act as an ambassador of Mii amo and Enchantment by speaking positively of the Resorts at all times.
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
- Know resort layout.
- Work efficiently and as a team.
- Other duties as assigned.
Supervision Received: Restaurant Manager and Supervisors
Minimum Requirements
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler’s certification. Prior host/hostess experience desired. English skills necessary to communicate with guests. Computer skills helpful. Superior phone skills, and have a service orientated, pleasant phone personality.
Physical Requirements
Lifting & carrying up to 45 lbs.
50% Walking
10% Bending & lifting
40% Standing
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning solutions