What are the responsibilities and job description for the Director of Facilities position at Enchantment Resort?
At the Tides Inn, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
Position Title
Director of Facilities
Location
Tides Inn – On Site
Department
Engineering
Reports To
Managing Director
Classification
Exempt
Supervision
Engineering & Grounds Staff
Job Code (HR)
BKG Level
STD MVR
The Company and The Resort
Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.
The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The resort has been a cherished resort for generations and has recently undergone a number of renovations and enhancements that are helping the resort in repositioning the brand and overall experience. The resort features 70 luxurious accommodations, tennis and pickleball courts, full-service spa, an 18-hole golf course, a functioning farm, Maker’s Space (artistic activities), its own large marina, and two cherished restaurants including Salt & Meadow Restaurant.
As the resort has evolved, the resort is becoming more widely recognized for its elite programming, culinary experiences, and its commitment to environmental stewardship in addition to world-class service.
Job Summary
The Director of Facilities will oversee all aspects of the resort’s maintenance, capital projects, and physical infrastructure. Responsible for managing the property’s physical assets, ensuring that buildings and grounds are safe, functional, and well-maintained for both guests and staff. This leadership role is instrumental in ensuring the resort operates at peak performance while meeting Forbes Standards.
Essential Functions And Responsibilities
People Leader Role: Decision Quality, Managerial Effectiveness, Developing Direct Reports, Interpersonal Skills, Managing Ambiguity, Business Acumen, Strategic Agility.
Qualifications
Position Title
Director of Facilities
Location
Tides Inn – On Site
Department
Engineering
Reports To
Managing Director
Classification
Exempt
Supervision
Engineering & Grounds Staff
Job Code (HR)
BKG Level
STD MVR
The Company and The Resort
Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.
The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The resort has been a cherished resort for generations and has recently undergone a number of renovations and enhancements that are helping the resort in repositioning the brand and overall experience. The resort features 70 luxurious accommodations, tennis and pickleball courts, full-service spa, an 18-hole golf course, a functioning farm, Maker’s Space (artistic activities), its own large marina, and two cherished restaurants including Salt & Meadow Restaurant.
As the resort has evolved, the resort is becoming more widely recognized for its elite programming, culinary experiences, and its commitment to environmental stewardship in addition to world-class service.
Job Summary
The Director of Facilities will oversee all aspects of the resort’s maintenance, capital projects, and physical infrastructure. Responsible for managing the property’s physical assets, ensuring that buildings and grounds are safe, functional, and well-maintained for both guests and staff. This leadership role is instrumental in ensuring the resort operates at peak performance while meeting Forbes Standards.
Essential Functions And Responsibilities
- Lead maintenance and operation of all resort and associated properties systems (HVAC, electrical, plumbing, landscaping, etc.)
- Collaborate closely with development and construction teams on renovations, capital improvements, and infrastructure projects
- Oversee construction quality, timelines, and operational integration during upgrades
- Develop and manage departmental and capital budgets; provide cost forecasts
- Conduct ongoing inspection of buildings and grounds to ensure full regulatory compliance and monitor changes in building codes and standards
- Negotiate and manage vendor and contractor relationships
- Lead, train, develop and effectively manage facilities team members
- Communicate project updates, risks, and reports to executive leadership
- Exemplifies the Tides Inn Mission and Values.
- Other duties as assigned.
People Leader Role: Decision Quality, Managerial Effectiveness, Developing Direct Reports, Interpersonal Skills, Managing Ambiguity, Business Acumen, Strategic Agility.
Qualifications
- 7–10 years in facilities or engineering leadership, preferably in luxury hotels/resorts
- Formal training and experience in refrigeration, plumbing, HVAC, building & construction.
- Strong organizational and project management skills and construction oversight experience
- Deep knowledge of mechanical systems, building codes, and vendor management
- Proven budget management and strong math/analytical skills
- Strong Computer and excellent written and verbal communication skills.
- Bachelor’s degree in Engineering, Facilities, Construction Management, or related field preferred.
- Excellent leadership, communication, negotiation, and problem-solving skills.
- Must maintain current CPR and First Aid certification.
- Familiarity with Forbes standards
- * This is a Safety Sensitive Position. *
- Work Environment: Office, Outdoor in varying weather conditions, and throughout all buildings and areas of the property, including attics, basements, etc.
- Equipment Used: Variety of tools and equipment required to complete tasks and projects, including heavy and hazardous machinery.
- Sitting 10 %
- Standing 80 %
- Walking /Bending 80 %
- Lifting/Carrying – up to 50 pounds
- Vision – Computer, Navigation of Property, Safety,
- Hearing – Phone, Interaction with Guests and Staff, Safety
- Travel Expectations – Minimal Travel, primarily in local vicinity.
- Driving/Operating Requirements: Golf Cart, Landscaping Machinery & Vehicles, Forklifts and Heavy Machinery. (Motor Vehicle Record Monitoring may be required).