What are the responsibilities and job description for the PBX Operator position at Enchantment Group Management Company LLC?
Overview:
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views youll ever find! Come join us!
How you will enjoy your day:
Provide professional, courteous telephone and radio service to both guests and employees.
Work Performed:
- Answers the telephone with appropriate greetings and transfers call to correct extension.
- Takes messages accurately and logs them in Visual One.
- Relay pertinent messages immediately to guests or staff.
- Communicates with all departments via the telephone, email and/or radio.
- Relays guest requests and problems to correct department and follows up.
- Runs daily reports for PBX and other departments.
- Records arrivals as noted by the Front Gate.
- Notifies front desk of guest arrivals.
- Completes guest request log with follow-up to all departments.
- Logs all incoming packages on the package log.
- Prepares key packets for 2nd shift.
- Adheres to standards of property and standards of leading, triple A and Mobil.
- Other duties as assigned.
Location: Enchantment Resort and Mii amo Spa, Sedona, Arizona
Pay: $17 / hour
Benefits and Perks: Our full-time team members are eligible for health, vision, dental and 401(k) benefits. In addition, team members get to enjoy a free shift meal in our Team Member Cafe, free Shuttle Service from Cottonwood, Room and Dining Discounts etc.
Come join our extraordinary team!