What are the responsibilities and job description for the Orthodontic Assistant & Patient Coordinator position at Enamel Dentistry?
Join the Enamel Dentistry Team!
Location: North & South Austin (surrounding areas, travel required)
Compensation: Starting at $25/hour, depending on experience
Job Type: Full-time
Work Location: In person
Enamel Dentistry is seeking an experienced and versatile Orthodontic Assistant to join our growing team. We are looking for someone with experience in both the clinical and front-office sides of orthodontics who can confidently assist with patient care while also supporting administrative and patient coordination needs.
Our ideal candidate is organized, personable, detail-oriented, and comfortable working in a fast-paced environment. This role is a great fit for someone who enjoys both chairside orthodontic assisting and interacting with patients and families throughout their entire experience, from scheduling and treatment coordination to clinical care.
Key Responsibilities
Clinical / Orthodontic Assisting
- Assist the orthodontist with a variety of procedures and patient appointments
- Prepare and maintain operatories before and after appointments
- Take digital X-rays, photographs, scans, and other diagnostic records as needed
- Assist with orthodontic procedures including bracket placement, wire changes, adjustments, impressions/scans, and appliance delivery
- Provide chairside support during consultations, treatment appointments, and procedures
- Maintain accurate clinical documentation and treatment notes
- Ensure proper sterilization, infection control, and OSHA/HIPAA compliance
- Maintain proper inventory and stocking of orthodontic supplies
- Provide patients and families with clear instructions regarding appliances, oral hygiene, elastics, and post-treatment care
- Help create a welcoming and comfortable experience for patients of all ages
Front Office / Patient Administration
- Assist with scheduling and confirming orthodontic appointments
- Check patients in and out and help maintain an efficient patient flow
- Answer phone calls, respond to patient questions, and provide excellent customer service
- Assist with treatment coordination and communicate treatment information to patients and families
- Help with insurance-related orthodontic administrative tasks, including verifying benefits and assisting with documentation as needed
- Collect payments and assist with account-related questions
- Maintain accurate patient records and update demographic and insurance information
- Assist with patient follow-up, referrals, and treatment scheduling
- Support the front office team with daily administrative tasks as needed
Qualifications
- Previous experience as an Orthodontic Assistant required
- Experience in both orthodontic clinical assisting and front-office/patient administrative responsibilities strongly preferred
- Familiarity with orthodontic terminology, procedures, and treatment workflows
- Experience with digital X-rays, intraoral scanning, and orthodontic records preferred
- Strong understanding of patient scheduling and treatment coordination
- Excellent communication and customer service skills
- Strong organizational and time-management skills
- Comfortable working with both children and adults
- Ability to multitask and transition between clinical and administrative responsibilities
- Reliable transportation to and from work
- Bilingual candidates encouraged to apply
Why Work at Enamel Dentistry?
At Enamel Dentistry, we are redefining the dental experience. While we take clinical care seriously, we also believe in creating a collaborative, positive work environment where every team member is valued and supported.
We are proud to offer:
- Competitive hourly compensation
- Medical and vision insurance
- Paid dental policy
- Paid time off and sick leave
- Bonus opportunities
- A team-first culture built on mutual respect and professional growth
- An opportunity to grow within a modern, patient-focused dental organization
If you are an experienced orthodontic assistant who enjoys both patient care and the administrative side of orthodontics, we would love to hear from you! Apply today and take the next step in your career with Enamel Dentistry.
Pay: From $25.00 per hour
Expected hours: 38.0 – 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person