What are the responsibilities and job description for the Mobile RV Technician position at En Route RV Services?
En Route RV Services – Southwest Louisiana
En Route RV Services is looking for a Mobile RV Technician to join our expanding team serving Southwest Louisiana.
This is not a dealership job. Our technicians work independently in the field, troubleshooting problems, communicating directly with customers, and providing top-notch service at RV parks, homes, and storage facilities.
We are seeking a technician who takes pride in precise diagnostics, professional communication, and doing the job correctly the first time.
Service Area
This position serves a 50-mile radius from Sulphur, Louisiana. All work is performed on-site at customer locations.
Schedule
Full-time position
Monday – Friday (8:00 AM – 5:00 PM) or
Tuesday – Saturday (8:00 AM – 5:00 PM)
Optional after-hours emergency service is available for technicians who want to increase earnings.
Compensation & Benefits
- Base hourly pay performance-based bonus structure
- Company-provided service truck (take-home vehicle)
- Paid holidays
- Paid Time Off (PTO)
- Ongoing technical training opportunities
High-performing technicians are rewarded with efficiency and performance incentives.
Position Overview
As a Mobile RV Technician, you will:
- Diagnose and repair RV systems in the field
- Work independently throughout the day
- Communicate directly with customers
- Document all work using mobile software
- Represent En Route RV Services professionally at every job
This role requires both technical skill and strong customer communication.
Core Technical Requirements
Technicians must be confident in diagnosing and repairing:
- RV air conditioning systems (highest priority skill)
- Electrical systems (12V & 120V)
- Water heaters
- Refrigerators
- Plumbing systems
- Slide-out systems
- General RV appliances and components
Strong diagnostic ability is required. This position is not a parts-changing position.
Required Qualifications
- Prior RV technician experience (dealership experience welcomed)
- Strong electrical and HVAC troubleshooting skills
- Ability to read schematics and technical manuals
- Valid driver’s license with a clean driving record
- Ability to work independently in a mobile service environment
Perferred Qualifications
RVTAA certification preferred (or equivalent experience)
Tools & Equipment
Technicians are expected to provide their basic professional tool set
En Route RV Services provides:
- Company service truck
- Ladders
- Specialty RV tools
- Select diagnostic equipment
Technology Requirements
Technicians must be comfortable using mobile technology, including:
- Work order apps ( ex: Markate, Jobber, House Call Pro )
- Photo documentation ( ex: Company Cam)
- Digital checklists
- Job notes and service records
- Communication with dispatch
Customer Experience Standards
Our technicians do more than repair RVs—they educate customers.
You will be expected to:
- Clearly explain the problem and cause
- Walk customers through repair options
- Provide preventative maintenance guidance
- Deliver service that builds trust and long-term relationships
Honesty and transparency with customers are non-negotiable.
What a Successful Technician Looks Like
A successful technician at En Route RV Services:
- Complete at least 3–4 service calls per day
- Diagnose issues accurately the first time
- Communicates clearly with every customer
- Documents work thoroughly with photos and notes
- Maintains a professional presence in the field
- Takes ownership of their schedule and performance
Who This Job Is NOT For
This position is NOT a good fit for technicians who:
- Prefer working in a shop environment
- Struggle with customer interaction
- Need constant supervision
- Are uncomfortable using mobile apps and technology
- Rely on trial-and-error instead of proper diagnostics
- Change parts until it's repaired
Personal Traits We Value
- Strong technical ability
- Excellent communication skills
- High work ethic
- Trainability and willingness to improve
- Professional appearance
- Integrity in all customer interactions
Growth Opportunities
As En Route RV Services continues to grow, technicians will have opportunities to advance into:
- Lead Technician
- Technician Trainer
- New Service Area Expansion Roles
Top-performing technicians may help launch and lead new service territories.
About En Route RV Services
En Route RV Services provides mobile RV repair throughout Southwest Louisiana, delivering trustworthy and honest service backed by a Master Certified RV Technician—directly to the customer’s location.
We focus on accurate diagnostics, clear communication, and high-quality service to help RV owners understand and maintain their systems.
How to Apply
Submit your resume along with a brief summary of your RV technician experience.
Important: To be considered, include the phrase “AC diagnostics matter” in your application.
Pay: From $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- 401(k)
- Paid time off
Application Question(s):
- Describe a recent RV repair you completed from diagnosis to repair.
Include the issue, how you diagnosed it, and how long it took.
Work Location: In person
Salary : $28