What are the responsibilities and job description for the Operations Coordinator position at En Familia Restaurant?
E & A Hospitality is seeking a strong, organized, hospitality-driven Operations Coordinator to help oversee and support daily operations across our Packing District restaurant concepts.
This is a leadership-focused role designed for someone who thrives in fast-paced hospitality environments, communicates well with teams, leads with professionalism, and understands how to help create operational consistency, accountability, and strong guest experiences.
We are looking for someone who can help bring structure, organization, communication, and leadership support to a growing restaurant group entering its next phase of operational development.
Key Areas of Focus
- Daily operational oversight
- Leadership and team accountability
- Scheduling and staffing coordination
- Hospitality and service standards
- Team communication and operational flow
- Staff onboarding and development
- Payroll and labor oversight
- Guest experience management
- Food and labor cost awareness
- Operational reporting and follow-through
- Yelp and guest feedback monitoring
- Coordination between front-of-house and back-of-house teams
Ideal Candidate
We are looking for someone who:
- Has strong hospitality leadership experience
- Leads calmly and professionally under pressure
- Is highly organized and detail-oriented
- Communicates clearly and respectfully
Can hold teams accountable while maintaining positive culture Understands operational flow and guest experience
- Is proactive rather than reactive
- Is solutions-oriented and team-focused
- Can help reinforce systems and operational standards
- Is comfortable working across multiple restaurant concepts
Experience Preferred
- Restaurant leadership or management experience
- Multi-unit or high-volume hospitality experience preferred
- Experience with scheduling, staffing, and team leadership
- Familiarity with POS systems and operational reporting
- Strong communication and organizational skills
- Experience handling guest recovery and service standards
This Role Is Ideal For Someone Who:
- Enjoys leadership and operational organization
- Wants to help build and strengthen systems
- Thrives in hospitality environments
- Understands both people and operations
- Wants to grow with an expanding restaurant group
- Takes pride in helping teams succeed together
Position Structure
- Part-time leadership position
- Primarily onsite across restaurant locations
- Reports directly to executive leadership
- Works closely with operations and management teams
Compensation
Starting compensation range:
$25 to $45 per hour
Compensation will be based on experience, leadership background, operational skillset, and overall fit for the role.
This position also offers strong long-term growth potential as operational systems, leadership structure, and restaurant group expansion continue to develop.
To Apply
Please send:
- Resume
- Brief introduction
- Relevant hospitality or leadership experience
Pay: $24.00 - $45.00 per hour
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $24 - $45