What are the responsibilities and job description for the Client Services Specialist position at EmVision Capital Advisors?
Are you someone who thrives in a fast-paced and dynamic team-based environment? Do you love to learn and want to be surrounded by teammates that support your own career development and achievements? If so, then EmVision Capital Advisors would love to meet you and discuss our Client Service Specialist role in Dublin,
Ohio. The Client Services Specialist must be able to establish and maintain solid working relationships with advisors/clients with an enthusiastic commitment to serving and caring for other people. EmVision Capital Advisors is a rapidly growing wealth management practice focused on EmPowering our clients to plan for their desired future.
POSITION OVERVIEW
The Client Service Specialist will work with internal service partners on meeting client needs associated with our growing client base. The Specialist will also have the opportunity to develop the skillset and approach needed for advancement to an advisor position or even a project manager role. The duties and responsibilities of this position are required to be performed in the physical location of the office.
POSITION RESPONSIBILITIES
- Work with clients to facilitate paperwork initiation, follow-up and completion
- Answer phones and service or route the caller efficiently
- Make phone calls to check-in with clients for status updates at the direction of the partners
- Assist with the coordination of client appreciation events and Advisor Roundtable Meetings
- Work with internal service partners on meeting client needs
- Attend meetings as directed
POSITION QUALIFICATIONS
- Strong attention to detail with the ability to work independently while embracing team collaboration
- Ability to manage multiple projects at once with consistent follow-through
- Displays exemplary professional communication skills, verbal and written
- Commitment to provide high-quality work both to internal and external partners
- Must be professional, courteous and dependable
- Strong interpersonal and relationship building skills
- Demonstrate superior customer service at all times