What are the responsibilities and job description for the Customer Service Representative - Medical Data Entry position at EMS CRM?
At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.
The position
We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.
Positions start at $18/hr.
Monday - Friday 8am-5pm schedules available.
You Will Need
The position
We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.
Positions start at $18/hr.
Monday - Friday 8am-5pm schedules available.
You Will Need
- Above average customer service skills
- Strong written and verbal communication skills when interacting with customers and co-workers
- Friendly and energetic attitude
- Computer knowledge and Internet skills
- Ability to navigate between multiple computer screens/tabs
- Quick learner who enjoys using trouble-shooting and problem solving skills
- Ability to work both as an individual and as a team member
- High school Diploma or equivalent
- Must be familiar with phone Apps, Internet, Email, and Microsoft Office
- Previous call center experience preferred
- Paid on-the-job training
- Medical, dental, vision, and life insurance benefits
- Causal dress attire
- Individual work spaces
- Complimentary breakfast on Fridays
- Free parking
- North-West Omaha location
Salary : $18