What are the responsibilities and job description for the Commercial Account Executive position at EMR USA Metal Recycling?
About Us:
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
EMR USA is seeking a driven and customer-focused Account Executive to join our team. In this role, you will be responsible for developing, securing, and maintaining strong customer relationships within the metals and recycling industry. We are looking for someone with strong business acumen, industry awareness, and a proactive approach to customer service.
If you’re a team player with a strong work ethic and a desire to build lasting partnerships, we’d love to meet you.
What You’ll Do
This role is primarily office-based but includes regular visits to production environments. You may be exposed to:
EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
EMR USA is seeking a driven and customer-focused Account Executive to join our team. In this role, you will be responsible for developing, securing, and maintaining strong customer relationships within the metals and recycling industry. We are looking for someone with strong business acumen, industry awareness, and a proactive approach to customer service.
If you’re a team player with a strong work ethic and a desire to build lasting partnerships, we’d love to meet you.
What You’ll Do
- Secure new customer accounts and grow existing relationships
- Serve as the primary point of contact for customers and sales inquiries
- Provide quotes, handle correspondence, and deliver exceptional customer service
- Educate customers about EMR’s capabilities and how we support their success
- Maintain accurate and up-to-date customer records
- Submit weekly activity and call reports
- Manage accounts to ensure mutually beneficial outcomes for EMR and our customers
- Build professional relationships with key customer and vendor contacts
- Attend sales meetings, training sessions, conventions, and trade shows
- Gather and report competitive insights from the field
- Represent EMR at industry events and public-facing activities
- Stay current on industry trends to ensure our services exceed customer needs
- Perform special projects and other duties as assigned
- Willingness to work in the yard for 3–6 months for metals/operations training
- Willingness to travel to build and maintain customer relationships
- Ability to perform independent market research
- Excellent written and verbal communication skills
- Ability to communicate technical information in a business-friendly manner
- Strong problem-solving abilities and the ability to meet deadlines
- Proficiency with Microsoft Word, Excel, and general computer skills
- Strong customer service mindset, initiative, and ability to work independently
- Bachelor’s degree or equivalent work experience
- Minimum 2 years of experience in industrial sales or customer service
This role is primarily office-based but includes regular visits to production environments. You may be exposed to:
- Moving mechanical parts
- All weather conditions
- Loud environments requiring ear protection
- Sitting, standing, and walking for extended periods
- Frequent bending and kneeling
- Lifting up to 50 lbs.
- Operating computers, phones, and office equipment
EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.
