What are the responsibilities and job description for the Transportation Dispatcher position at EMR Metal Recycling?
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
Summary
EMR USA has an opening for a Transportation Dispatcher. In this role, the dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Ultimately, an outstanding dispatcher has good customer service skills, is a team player and possesses a strong work ethic.
What We Offer
- Career advancement
- Training
- Paid time off
- Economical medical, dental, vision insurance
- 401k
- Volunteer opportunities
- Parental PTO
- EAP for employees and dependents
- Employer contributions to medical savings accounts
- So much more!
Essential Duties and Responsibilities
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations.
- Ensure route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned.
Required Skills / Abilities
- Personal computer experience
- Knowledge of DOT regulations a plus
Education & Experience
- Two years prior experience as a dispatcher
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