What are the responsibilities and job description for the Transportation Dispatch Manager position at EMR Metal Recycling?
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
EMR Holdings is seeking an experienced Transportation Dispatch Manager to oversee high-volume, short-haul transportation operations. This role is responsible for developing and managing daily dispatch schedules for approximately 25–30 company drivers and 20 third-party drivers, coordinating the movement of materials between yards, and adjusting schedules throughout the day to meet changing business needs.
Managing approximately 200 loads per day, the ideal candidate thrives in a fast-paced environment, can effectively multitask, and makes quick, informed decisions to keep operations running efficiently. This position requires a strong background in trucking and short-haul transportation, excellent communication skills, and the ability to work effectively with both union and non-union drivers.
The successful candidate will have an outgoing, confident personality and the ability to be firm and direct when managing schedules, resolving issues, and ensuring drivers and transportation partners meet operational expectations. This role will work in Camden and pays $75 – 85k/yr
Key Responsibilities
- Develop, coordinate, and manage daily dispatch schedules for approximately 25–30 company drivers and 20 third-party drivers.
- Coordinate approximately 200 daily loads, ensuring materials are transported efficiently between company yards and other designated locations.
- Monitor driver availability, truck capacity, load assignments, pickups, and deliveries throughout the day.
- Adjust dispatch schedules in real time to accommodate changing priorities, delays, equipment availability, and operational demands.
- Coordinate short-haul transportation activities involving trucks, vans, and tow trucks.
- Communicate dispatch assignments, schedule changes, and operational expectations clearly to company drivers and third-party carriers.
- Maintain effective working relationships with union and non-union drivers, transportation partners, yard personnel, buyers, and site managers.
- Address driver concerns, scheduling conflicts, delays, and transportation issues promptly and professionally.
- Monitor load activity, truck utilization, and delivery performance to maintain an efficient flow of materials.
- Ensure accurate dispatch records, transportation documentation, and system updates.
- Support compliance with applicable DOT/FMCSA regulations, transportation safety requirements, and company procedures.
- Coordinate with maintenance personnel regarding equipment availability and transportation needs.
- Monitor carrier availability, outside hauling arrangements, and freight costs to support efficient transportation operations.
- Identify opportunities to improve scheduling, reduce delays, and increase overall dispatch efficiency.
Qualifications
- Strong knowledge of trucking operations, dispatch scheduling, and short-haul transportation.
- Excellent organizational skills and the ability to manage multiple priorities simultaneously.
- Ability to work effectively in a high-volume, fast-paced environment where schedules and priorities can change quickly.
- Strong decision-making and problem-solving skills, with the ability to respond quickly to unexpected issues.
- Confident communication and interpersonal skills, including the ability to be outgoing and approachable while remaining firm and holding drivers accountable.
- Ability to manage and coordinate a diverse group of company drivers and third-party transportation providers.
- Experience working with both union and non-union drivers preferred.
- Strong attention to detail and the ability to maintain accurate transportation records.
- Proficiency in Microsoft Excel, Outlook, and transportation or dispatch management systems.
- Knowledge of applicable DOT/FMCSA regulations and transportation safety requirements.
- Ability to work independently while collaborating with multiple departments.
Education & Experience
- Five to seven years of experience in transportation dispatch, trucking operations, or a related field.
- Previous experience coordinating company drivers and third-party carriers.
- Hands-on experience with short-haul trucking operations; experience involving vans and tow trucks is highly desirable.
- Experience managing high-volume dispatch operations and making real-time scheduling adjustments.
- Experience working with union and non-union drivers is a plus.
- Previous supervisory or leadership experience preferred.
- A bachelor's degree in Logistics, Supply Chain Management, Business, or a related field is preferred; equivalent relevant experience will be considered.
- Experience in scrap metal recycling, automotive recycling, or industrial transportation is a plus.
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Salary : $75,000 - $85,000