Demo

Lead Direct Support Professional - Structured Day Program

Empowering People's Independence(EPI)
Rochester, NY Full Time
POSTED ON 7/6/2026
AVAILABLE BEFORE 11/1/2026
We accept applications for open positions. We are an equal opportunity employer.

Empowering People's Independence (EPI), provides support for people with
developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion

Job Purpose:
The primary purpose of this position is to assist all individuals in assigned program in achieving a challenging, stimulating, dignified life by serving as an advocate and liaison for and on behalf of individuals' rights and benefits. In the absence of management oversees Direct Support Professionals (DSP) to ensure all policies and funding requirements have been met.

Pay Range: $19.50/hr-$24.50/hr

Benefits:
  • 403(b) with discretionary match
  • Dental & Vision insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance with HSA and employer match
  • Health savings account
  • Life insurance
  • Generous PTO bank
  • Parental leave
  • Referral program
Essential Functions:
  • Maintain the health and wellbeing of the individuals EPI serves.
  • Provide protective oversight and supervision for individuals assigned.
  • Aid and instruct services daily to help achieve the individuals' goals and objectives; provide support and assistance for DSP’s.
  • Obtain AMAP certification (Office for People with Developmental Disabilities), as required/ applicable.
  • Ensure shifts have proper levels of coverage.
  • Complete and distribute monthly activity calendar, as applicable.
  • Ensure activities on monthly calendar are being completed, if applicable.
  • Provide site specific staff training as necessary, including van certification.
  • Ensure all required reports are completed per specification.
  • Follow up on all employee documentation ensuring it is accurate and up to date.
  • Report all policy violations to appropriate supervisor.
  • Promote workplace safety.
  • Participate in Life Plan and/or team meetings of persons supported as needed.
  • Perform other duties as assigned by the program supervisor and/or designee within scope of practice.
Non-Essential Functions:
  • Participate on various committees as able.
  • Ensure all vehicle paperwork is completed; checks daily and follows up with staff as necessary.
Compliance:
  • Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
  • Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD) and Department of Health (DOH), at time of hire and annually thereafter.
  • Must adhere to all departmental /company policies & procedures at all times & ensure compliance with direct report.
Professional Deportment:Consistently demonstrate EPI’s Values:
1. Integrity
  • I will do what I say I will do.
  • I honor my commitments, follow up, and adjust expectations if circumstances change.
  • I do the right thing when no one is watching.
2. Courage
  • I own my responsibilities and take initiative without being told to do something.
  • I do not shy away from difficult conversations. I will give and receive honest feedback.
  • I constructively share my ideas and lean into disagreements for the betterment of the organization.
3. Adaptability
  • I am open to different ideas and ways of accomplishing our mission.
  • I am approachable and work to develop self-awareness around how I am being perceived by others.
  • I own my mistakes and learn from them.
4. Respect
  • I treat others the way they want to be treated.
  • I am courteous, responsive, and presume best intentions.
  • I recognize and acknowledge positive actions and contributions. I give credit where it is due.
  • I listen to understand and reframe my message to ensure I am understood.
Education and Experience:
  • High school graduate or equivalent and one year experience in the human service field; OR
  • An associate’s degree in a related field.
Supervision:
  • Provide oversight to DSP’s in the absence of Program Manager and Program Supervisor.
  • Ensure all policies are adhered to. Notifies appropriate supervisor immediately of any policy violations.
  • Ensure funding requirements (daily documentation) have been completed prior to the end of the shift.
Supervision:
None

Computer Skills:
Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams
  • Ability to navigate electronic record keeping system.
  • Ability to complete online training requirements.
Qualifications:
  • Must possess and maintain a valid NYS Driver’s License-a vehicle is required for business travel.
  • Mature interpersonal/professional skills to effectively collaborate, resolve issues and maintain confidentiality.
  • Good verbal and written communication skills.
  • Demonstrated ability to use poise, tact, and diplomacy, during difficult and/or stressful situations.
  • Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.
Physical Demands:
The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Individuals with disabilities, which impact their ability to perform the essential functions, will need to review reasonable accommodations with Human Resources.
  • Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
  • Specific vision abilities required by this job include close vision and ability to adjust focus
  • May be exposed to strong odors from time to time.
  • Must be able to lift and carry up to 50 lbs.
  • Employee must be able to perform Strategies for Crisis Intervention and Prevention - Revised (SCIP-R) if required
  • Must be able to perform CPR and first aid if required
While performing the duties of this position, exposure to changing weather conditions will occur.

#IND

Empowering People's Independence(EPI)

1650 South Avenue
Rochester, N.Y. 14620
Call or Text us at (585)204-0896
recruiter@epiny.org

Salary : $20 - $25

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