Finance and Operations Manager

As a Finance & Operations Manager, you will support the leadership team by owning a range of day-to-day financial, administrative, and operational tasks that keep the business running smoothly. This is a hands-on role focused on execution including invoicing, accounts receivable, payroll, bookkeeping, reporting, contract administration, and other items. You will also help with operational follow-through across systems, vendor management, new hire onboarding, basic technology support, and other administrative needs as they arise.

The ideal candidate is organized, dependable, detail-oriented, and comfortable managing a mix of recurring finance responsibilities and general business administration in a growing company.

Core Competencies

• Execution & Follow-Through: Manage recurring finance and operations tasks reliably and see work through to completion
• Attention to Detail: Maintain accuracy across bookkeeping, invoicing, payroll inputs, contracts, and internal records
• Organization & Time Management: Balance recurring deadlines, administrative tasks, and ad hoc requests in a fast-moving environment
• Operational Support: Provide dependable support across finance, systems, onboarding logistics, vendor coordination, and general business operations
• Communication & Judgment: Communicate clearly, handle sensitive information appropriately, and use sound judgment when managing routine issues

Role Responsibilities

• Manage day-to-day bookkeeping, transaction coding, reconciliations, and journal entries
• Prepare invoices, track collections, and maintain accounts receivable reporting and follow-up
• Manage payroll, ensuring timely and accurate execution
• Maintain internal trackers and reports, updating information daily, weekly, or monthly
• Own administrative aspects of client contracting, account setup, and billing coordination
• Support new hire onboarding logistics, documentation, and HRIS-related tasks
• Assign computers and basic equipment to new team members and help coordinate basic technology setup during onboarding
• Assist with basic software installation, user setup, access management, and general troubleshooting, including using AI tools to help resolve straightforward IT issues
• Help keep internal systems, files, and operational processes organized and up to date
• Provide general administrative and operational support to the Partners and team as needed

Position Requirements

• 4-6 years of experience in a finance, accounting, operations, or administrative role
• Strong QuickBooks experience, including bookkeeping, reconciliations, reporting, and general ledger maintenance
• Strong Excel skills and comfort working in spreadsheets, trackers, and reporting files
• Comfort learning and using software tools across finance, HR, payroll, and operations
• Ability to handle routine administrative and operational tasks accurately, consistently, and with minimal oversight
• Good judgment, strong follow-through, and comfort handling confidential employee and business information

Personal Attributes

• Comfortable learning new tools and figuring out practical solutions to day-to-day operational and administrative issues
• Interested in personal learning and development to keep pace with the company as it evolves

What's in it for you?

• Vacation and Time Off: 15 days PTO 12 company holidays
• Healthcare: Medical, Dental and Vision coverage
• Retirement & financial: 401(k) with employer match; pre-tax commuter, medical and childcare benefits; monthly cell phone and internet reimbursement; company laptop, home office reimbursement
• Lifestyle support: Work-from-home flexibility; WeWork membership; team-building events; tuition reimbursement; employee recognition program

Empowered Hospitality is an equal opportunity employer.