What are the responsibilities and job description for the Director of Operations position at Empowered Hospitality?
Director of Operations | Southampton, NY
Empowered Hospitality is seeking a Director of Operations for one of our hospitality and retail clients in the Hamptons.
This iconic Hamptons business is far more than a traditional hospitality operation. Serving as a community hub for both year-round residents and seasonal visitors, it combines high-volume food service, retail, and guest experience under one roof. We're seeking a strategic and hands-on leader to oversee operations, develop teams, and drive business performance across the organization.
What We're Looking For
- Strong leadership and team development skills
- Experience driving operational excellence and accountability
- Financial acumen with the ability to monitor business performance
- Excellent organizational, communication, and problem-solving skills
- Ability to develop and improve systems, processes, and standards
- A collaborative and proactive leadership style
What You'll Do
- Oversee daily operations and business performance
- Lead, coach, and develop managers and teams
- Drive operational efficiency and consistency
- Monitor key business metrics and identify opportunities for improvement
- Partner with ownership and leadership on strategic initiatives
- Support workforce planning, training, and employee development
- Ensure operational standards are maintained across the organization
What Our Client Offers
- Competitive compensation and benefits
- Opportunity to join a respected and growing business
- Collaborative leadership environment
- High level of visibility and impact
- Opportunity to help shape the future of the organization
*Empowered Hospitality and our client are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.