What are the responsibilities and job description for the Payment Domain Subject Matter Expert - C2C is fine. position at Empower Professionals?
Role: Payment Domain Subject Matter Expert
Location: Denver, CO (Hybrid)
Duration: 12 Months
Mandatory Skills:
- Payment systems, routing engines, and payment processing workflows
Summary:
- We are looking for a seasoned Payment Domain Subject Matter Expert (SME) and Solutions Architect to lead the design, integration, and optimization of payment routing and processing solutions.
- This role will act as a bridge between business stakeholders, technology teams, vendors, and third party partners, ensuring compliant, scalable, and efficient payment solutions.
- The ideal candidate brings strong payment domain expertise, solution architecture experience, and the ability to articulate complex technical concepts into clear business outcomes within a large enterprise environment.
Requirements:
- Proven experience working as a Payment Domain SME in large scale enterprise environments.
- Deep understanding of end to end payment processing workflows, including authorization, clearing, settlement, reconciliation, and dispute handling. Strong knowledge of payment routing engines, transaction decisioning, and rule based routing.
- Hands on experience with multiple payment methods, including cards, digital wallets, and alternative payment methods.
- Experience integrating with payment gateways, acquirers, processors, and third party payment service providers.
- Experience designing and solutioning payment integrations and platforms in complex ecosystems.
- Ability to architect secure, scalable, and highly available payment solutions.
- Strong analytical and problem solving skills, especially in high volume transaction environments.
- Ability to translate technical designs into business focused solutions for executive and operational stakeholders.
- Good understanding of PCI DSS standards and secure handling of payment data.
- Familiarity with industry regulations and compliance requirements related to payment processing.
- Experience working with security and compliance teams to ensure adherence to enterprise controls.
- Demonstrated experience in a solution leadership or technical leadership role.
- Strong communication and presentation skills, capable of engaging senior business and technology leaders.
- Ability to represent the IT organization in client, vendor, and third party engagements.
- Experience identifying team skill gaps and mentoring / training engineers on payment concepts and solutions.
- Prior experience supporting Telecom and/or Retail clients.
- Experience working with large, regulated enterprises similar in scale and complexity
Responsibilities:
- Engage with Comcast business and technology stakeholders to understand payment processing and routing requirements.
- Act as the primary Payment Domain SME, providing solution guidance to business, engineering, and partner teams.
- Design and propose end to end payment routing and integration solutions aligned with Comcast standards, industry best practices, and platform capabilities.
- Collaborate with internal IT teams, business teams, vendors, and third parties to gather, analyze, and validate business and technical requirements.
- Represent the IT team in client, vendor, and third party meetings, ensuring clarity and alignment.
- Define requirements, acceptance criteria considering the edge cases and seniors in payment processing Recommend payment routing configurations, customization approaches, and integration strategies, including rules, workflows, and interfaces.
- Conduct solution walkthroughs, architecture reviews, and product demonstrations as needed.
- Support presales to post implementation handover, working closely with product, engineering, support, and operations teams.
- Identify knowledge gaps within the team and drive enablement and training initiatives.
- Develop and maintain documentation, including solution proposals, architecture diagrams, implementation plans, and customization specifications.
- Ensure payment solutions comply with security, PCI, and enterprise governance standards.
Prajjwal Chouhan
Empower Professionals