What are the responsibilities and job description for the Infrastructure Delivery Lead - Alpharetta, GA- Local position at Empower Professionals?
Role: Infrastructure Delivery Lead
Location: Alpharetta, GA (Onsite)
Duration: 12 Month
Must Have Skills –
Skill 1 – Yrs of Exp – Client & Stakeholder Management
Skill 2 – Yrs of Exp – Infrastructure Delivery & Governance
Skill 3 – Yrs of Exp – Technical Oversight & Direction
Skill 4 – Yrs of Exp - Delivery Team Leadership
Key Responsibilities
1. Client & Stakeholder Management
- Act as the primary escalation and governance contact for infrastructure delivery across Compute, VDI, Database, and Storage.
- Manage relationships with client IT leadership, architecture teams, security, application owners, and PMOs.
- Lead service reviews, operational governance calls, and executive updates—articulating risks, dependencies, and remediation plans clearly.
- Align delivery priorities with client business objectives, regulatory requirements, and transformation roadmaps.
- Manage expectations during transitions, migrations, major incidents, and change programs.
2. Infrastructure Delivery & Governance
- Own end-to-end delivery accountability for infrastructure services across:
- Compute (on prem, virtualized (HyperV, and cloud IaaS)
- VDI ( Citrix or equivalent)
- Database platforms (SQL, Oracle, PostgreSQL, managed cloud DBs – delivery oversight)
- Storage (SAN, NAS, object storage, cloud storage services)
- Ensure delivery adherence to SLAs, OLAs, KPIs, and contractual commitments.
- Govern change, release, and capacity planning to ensure platform stability and availability.
- Drive standardization, automation, and repeatability across infrastructure delivery.
3. Technical Oversight & Direction
- Provide technical leadership and oversight (not day-to-day administration) across all infrastructure domains.
- Review and challenge architecture designs, migration approaches, and solution patterns.
- Ensure infrastructure solutions are built with resilience, scalability, security, and DR/BCP considerations.
- Guide teams on modernization initiatives such as:
- Data center to cloud migration
- VDI optimization and cost control
- Storage modernization and lifecycle management
- Act as the technical escalation point for complex delivery issues and cross-domain dependencies.
4. Delivery Team Leadership
- Lead and coordinate multi-vendor and cross-functional technical teams (onshore/offshore).
- Ensure clear role definition, delivery ownership, and accountability across domains.
- Coach teams on delivery best practices, incident management, RCA quality, and documentation standards.
- Drive a culture of operational excellence, proactive risk management, and continuous improvement.
Thanks
Mayank Verma
Senior Technical Recruiter | Empower Professionals
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| Phone: x 364
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Certified NJ and NY Minority Business Enterprise (NMSDC)
Salary : $60 - $65