What are the responsibilities and job description for the Process Engineer II, Manufacturing Science & Technology (MSAT) position at Empower Pharmacy?
Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.
Position Summary:
Process Engineer II, Manufacturing Science & Technology (MSAT) drives process optimization, technology transfer, and manufacturing scalability across Empower's 503A and 503B operations. Leveraging AI-enabled analytics, predictive modeling, and digital manufacturing systems, the role improves process performance, compliance, and operational efficiency. Success requires strategic thinking, execution rigor, learning agility, and technical expertise within a hyper-growth, highly regulated environment. Talent demonstrates accountability, innovation, collaboration, and problem-solving supporting manufacturing excellence and business performance.
Responsibilities:
Process Development
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.
Position Summary:
Process Engineer II, Manufacturing Science & Technology (MSAT) drives process optimization, technology transfer, and manufacturing scalability across Empower's 503A and 503B operations. Leveraging AI-enabled analytics, predictive modeling, and digital manufacturing systems, the role improves process performance, compliance, and operational efficiency. Success requires strategic thinking, execution rigor, learning agility, and technical expertise within a hyper-growth, highly regulated environment. Talent demonstrates accountability, innovation, collaboration, and problem-solving supporting manufacturing excellence and business performance.
Responsibilities:
Process Development
- Process Optimization: Develops and improves manufacturing processes supporting efficiency, scalability, and compliance. Utilizes AI-enabled analytics and process intelligence tools to reduce variability, strengthen performance, and support reliable production execution, including packing operations.
- Technology Transfer: Supports technology transfer activities ensuring successful transition from development to commercial manufacturing. Leverages AI-powered analytics and operational dashboards to improve readiness, process consistency, and product commercialization.
- Process Validation: Executes process validation activities supporting manufacturing readiness and regulatory compliance. Applies AI-assisted analytics and statistical tools to strengthen process control, reduce risk, and support sustainable manufacturing performance.
- Technical Troubleshooting: Investigates manufacturing challenges, process deviations, and performance issues impacting quality or throughput. Utilizes AI-enabled analytics and root cause methodologies to accelerate issue resolution and improve process reliability.
- Operational Collaboration: Partners with Manufacturing, Quality, Regulatory Affairs, Validation, Engineering, and R&D teams supporting process improvements and operational objectives. Leverages AI-powered collaboration tools to strengthen communication and execution.
- Data Analysis: Evaluates manufacturing data, process trends, and performance metrics supporting data-driven decision-making. Applies AI-assisted analytics and statistical methodologies to identify opportunities and improve operational efficiency.
- Innovation Support: Implements manufacturing solutions improving efficiency, product quality, and scalability. Utilizes AI-enabled analytics and automation technologies to strengthen process performance and support enterprise growth.
- Risk Management: Identifies process risks and manufacturing challenges impacting quality or compliance. Applies AI-powered predictive analytics and risk assessment methodologies to improve process control and mitigation planning.
- Operational Excellence: Drives continuous improvement initiatives supporting manufacturing performance and process reliability. Leverages AI-assisted workflow optimization and performance analytics to improve execution quality and operational consistency.
- Strong expertise in pharmaceutical manufacturing processes, process optimization, technology transfer, process validation, statistical process control, manufacturing science principles, and packing operations.
- Proficiency using AI-enabled analytics platforms, manufacturing execution systems, statistical software, process monitoring technologies, and digital manufacturing tools supporting operational excellence.
- Develop the Manufacturing Batch Record (MBR) and Packing Record, process flow, conduct site gap analyses, and prepare summary reports upon completion of engineering trials and stability batches.
- Advanced knowledge of cGMP requirements, process validation methodologies, continuous improvement principles, risk-based decision-making, and regulated manufacturing operations.
- Excellent analytical, problem-solving, project management, and communication skills with the ability to lead cross-functional initiatives and support complex manufacturing environments.
- Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, Engineering, or a related scientific discipline required.
- Minimum of four years of process engineering, manufacturing science, process development, or related experience within pharmaceutical, biotechnology, or regulated manufacturing environments preferred.
- Experience supporting technology transfer, process validation, scale-up activities, manufacturing troubleshooting, and continuous improvement initiatives strongly preferred.
- Familiarity with manufacturing execution systems, statistical analysis software, AI-enabled process analytics, and digital manufacturing technologies preferred.
- Lean Six Sigma Green Belt, Certified Pharmaceutical Industry Professional (CPIP), Professional Engineer (PE), or Certified Quality Engineer (CQE) certification preferred.
- Customer Focus: Builds trust through customer-centric solutions.
- Strategic AI: Guides responsible AI adoption and adaptation.
- Optimizes Work Processes: Drives efficiency with continuous improvement.
- Collaborates: Partners effectively to achieve shared goals.
- Resourcefulness: Secures and deploys resources efficiently.
- Manages Complexity: Simplifies and solves complex challenges.
- Ensures Accountability: Delivers on commitments with integrity.
- Situational Adaptability: Adjusts approach to shifting conditions.
- Communicates Effectively: Tailors messages to diverse audiences.
- People: Empowering people defines who we are.
- Quality: Excellence in every product, every time.
- Service: Serving others is our highest purpose.
- Innovation: Advancing care through technology and discovery.
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.