Pharmacy Technician, Data Entry Lead

Position Summary

The Data Entry Lead ensures accurate, efficient information flow and supports Empower Pharmacy’s mission by mentoring the team, monitoring performance, and driving operational excellence.

Duties and Responsibilities

• Monitors and reviews the performance of the Data Entry team to ensure accuracy and adherence to deadlines.
• Applies data management techniques to maintain efficient and accurate information flow within the team.
• Mentors new team members and collaborates with quality control to identify and address training needs.
• Works with team members to meet key performance indicators (KPIs) and establish effective communication of expectations.
• Collaborates with supervisors and managers to achieve team goals and enforces company policies as necessary.
  
  

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Requires fast and accurate typing skills, familiarity with data programs, strong organizational abilities, and a proven track record of meeting Key Performance Indicators in a fast-paced environment.
• Demonstrates leadership and motivational skills, attention to detail, ethical behavior, and excellent communication, with experience in coaching large teams preferred.
  
  

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  
  

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
  
  

Experience And Qualifications

• 3 years of experience in a data entry technician role preferred.
• High School diploma or equivalent required.
• Registered with the Texas Board of Pharmacy as a Pharmacy Technician and have a valid Certified Pharmacy Technician certification.
  
  

Benefits

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/