Laboratory Technician 503B

Position Summary

The Laboratory Technician plays a critical role in supporting a variety of laboratory functions—including analytical testing, microbiological assessments, and research and development activities—within a highly regulated environment. This position ensures strict adherence to current Good Manufacturing Practices (cGMP) while executing high-quality testing procedures that contribute to product safety, efficacy, and compliance. Through cross-functional collaboration and technical excellence, the Laboratory Technician directly supports Empower’s mission to expand access to affordable, innovative medications that improve lives and promote long-term health outcomes.

Duties and Responsibilities

• Conducts analytical, microbiological, or research and development sampling and support activities for raw materials, finished products, and environmental monitoring samples (air, water, surfaces, gases, etc.), in support of analyses such as endotoxin, sterility, growth promotion, microbial enumeration, identification, and antimicrobial effectiveness testing.
• Assists with laboratory investigations, including root cause analysis for Out of Specification results, and implements appropriate corrective actions.
• Accurately documents procedures, results, and observations in compliance with laboratory protocols, safety guidelines, and regulatory standards—including cGMP—while also supporting data trending and performing general laboratory equipment maintenance.
• Collaborates with cross-functional teams, communicates findings clearly, and contributes to research discussions, project meetings, and the development and validation of microbiological test methods.
• Follows United States Pharmacopeia (USP) regulations, maintaining personal hygiene, garbing, and Personal Protective Equipment standards in sterile and nonsterile, hazardous and nonhazardous labs.
  
  

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Demonstrates strong analytical and problem-solving skills with the ability to work collaboratively, adapt to evolving priorities, communicate technical findings effectively, operate various forms of laboratory equipment, and follow regulatory standards such as USP, Food and Drug Administration, cGMP, and Good Documentation Practices.
  
  

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  
  

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
  
  

Experience And Qualifications

• High school diploma or GED is required.
• Some college education experience is preferred.
• Minimum of 1 year of laboratory experience in pharmaceutical or compounding experience preferred.
  
  

Benefits

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/