Instructional Designer

Location: Hybrid - Houston, Texas, United States

Posted: September 18, 2025

Job Type: FULL TIME

Req# 4406

Human Resources

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

As an Instructional Designer at Empower, you play a vital role in elevating our workforce by creating impactful learning experiences that align with our mission of expanding access to quality, affordable medication. Collaborating closely with subject matter experts and department leaders, this role designs targeted training solutions, develops engaging learning materials, and continuously refines programs to empower employees, support strategic goals, and enhance performance.

Duties And Responsibilities

• Collaborates with subject matter experts (SMEs) and department leaders to identify skill gaps and design targeted training solutions that support strategic goals and improve employee performance.
• Applies the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model to create effective, engaging learning programs that address technical needs.
• Develops and maintains training materials, including manuals, job aids, online modules, and multimedia resources, ensuring they remain up-to-date and accessible to all employees.
• Implements assessment tools and metrics to assist with evaluation training effectiveness, including participant feedback, learning assessments, and post-training intervention performance improvements, and use this data to continuously refine and enhance the learning experience.
• Partners closely with trainers, SMEs, and managers to align training content with business goals, compliance requirements, and workforce needs.
  
  

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge And Skills

• Proficient with ADDIE model, Articulate Storyline 360, Microsoft Office, with experience in developing training content and managing diverse courses.
• Strong problem-solving and analytical skills, with attention to detail; thrives in complex environments; experience with Adobe Learn or Cornerstone Learning Management System preferred.
  
  

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  
  

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
  
  

Experience and Qualifications

• Minimum of 5 years of progressive experience as an Instructional Designer, preferably in human resources or talent development/learning and development.
• Bachelor's degree in instructional design, human resources development, or a related discipline required.
  
  

Employee Benefits, Health, and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/