What are the responsibilities and job description for the GxP Training Specialist 503B (1st shift) position at Empower Pharmacy?
Position Summary
The GxP Training Specialist plays a pivotal role in developing and maintaining high-impact training programs that foster operational excellence and employee growth across GxP-regulated functions. By leading the creation and coordination of learning initiatives, this role ensures team members are well-equipped to thrive in a highly regulated pharmaceutical environment. Empower’s mission to expand access to quality, affordable medication is supported by a knowledgeable and capable workforce, and this position ensures we invest in that potential.
Duties and Responsibilities
Knowledge and Skills
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
The GxP Training Specialist plays a pivotal role in developing and maintaining high-impact training programs that foster operational excellence and employee growth across GxP-regulated functions. By leading the creation and coordination of learning initiatives, this role ensures team members are well-equipped to thrive in a highly regulated pharmaceutical environment. Empower’s mission to expand access to quality, affordable medication is supported by a knowledgeable and capable workforce, and this position ensures we invest in that potential.
Duties and Responsibilities
- Leads the design, delivery, and continuous improvement of training programs aligned with current Good Manufacturing Practices and other regulatory standards, supporting workforce readiness across all levels and GxP-regulated departments
- Collaborates with cross-functional teams and subject matter experts to identify performance gaps, define learning needs, and implement competency-based solutions that enhance individual and organizational capabilities.
- Manages learning systems and tools, including Learning Management System (LMS) administration, curriculum mapping, training matrices, documentation tracking, and training audits.
- Drives employee onboarding, role-specific development, and career-path learning opportunities through engaging, multimodal learning experiences and performance support resources.
- Champions a learning culture by facilitating train-the-trainer programs, coaching leaders on instructional strategies, and serving as a trusted advisor on adult learning and regulatory training best practices.
Knowledge and Skills
- Strong facilitation, collaboration, and communication skills with the ability to tailor training for learners at all levels and cultivate a growth mindset organization wide.
- Proficiency in LMS, e-learning authoring tools, instructional design models, and Microsoft Office applications with a focus on documentation accuracy and training effectiveness in regulated environments.
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
- Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
- Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
- Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
- Minimum of 3 years of experience in a training and instructional design role within a pharmaceutical, life sciences, healthcare, or other GxP-regulated environment.
- Requires a bachelor’s degree in education, life sciences, instructional design, or a related field; equivalent combination of education and experience may be considered.
- Certification in instructional design, adult learning, or Learning and Development strongly preferred, including credentials such as Associate Professional in Talent Development (APTD), Certified Professional in Talent Development (CPTD), Training Within Industry (TWI), or a recognized Train-the-Trainer (TTT) program.
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
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