What are the responsibilities and job description for the Physical Therapy Office Aide position at Empower Manual Therapy?
Job Overview
We are seeking a dedicated and compassionate Physical Therapy Office Aide to join our dynamic team. The ideal candidate will assist patients and support the physical therapist by serving as a point of contact for patients, managing administrative tasks, acting as a liaison between patients and care provider, and supporting the physical therapists with administrative and patient care tasks. This role requires excellent communication skills, organizational abilities, and a strong commitment to providing exceptional customer service.
For prospective medical students, we offer high quality shadowing experience, letter of recommendations, and direct involvement in diverse specialties in physical therapy.
Duties
- Assist physical therapists in preparing treatment areas and equipment for patient sessions
- Maintain cleanliness and organization of the therapy area and equipment
- Schedule patient appointments and manage calendars effectively
- Handle front desk responsibilities, including answering multi-line phone systems and greeting patients warmly
- Perform clerical tasks such as data entry, filing, and proofreading documents
- Provide customer support by addressing patient inquiries and concerns with professionalism
- Ensure compliance with health regulations and maintain patient confidentiality (HIPPA)
Experience
Candidates should possess the following skills:
- Strong communication and personal skills
- Strong computer skills
- Excellent organizational skills and time management abilities to handle multiple tasks efficiently
- Experience in customer service, with a focus on phone etiquette and interpersonal communication
- Bilingual candidates are encouraged to apply to better serve our diverse patient population
- Prior experience as a medical receptionist, dental receptionist, or personal assistant is advantageous
If you are passionate about helping others and thrive in a collaborative environment, we invite you to apply!
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Salary : $20