Senior Support Services Specialist

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.  

Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community.  We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.  

The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception.

We are seeking a highly organized, proactive, and detail-oriented Senior Support Services Specialist to provide administrative and coordination support for senior leadership and key organizational initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and takes pride in keeping operations running smoothly. Every day brings something new. You may be preparing materials for a Board meeting, coordinating organizational projects, tracking action items, organizing stakeholder meetings, or ensuring critical deadlines stay on track. If you're known for your reliability, follow-through, and ability to create structure, we'd love to hear from you. What You'll Do: Coordinate and support organizational initiatives, projects, and strategic priorities. Serve as a primary point of contact for internal and external stakeholders. Provide administrative support to senior leaders, including meeting coordination and scheduling. Prepare agendas, reports, presentations, and meeting materials. Coordinate Board-related activities, documentation, meeting preparation, and minute-taking. Track action items, deadlines, and follow-up activities to ensure commitments are completed. Organize and maintain records, files, and administrative systems. Coordinate meetings, events, and other organizational activities. Support special projects and operational efforts across the organization. What Makes Someone Successful in This Role? Exceptional organizational and time management skills. Strong coordination and project-tracking abilities. Excellent attention to detail and follow-through. The ability to manage multiple priorities while meeting deadlines. Strong written and verbal communication skills. The ability to handle confidential information with professionalism and discretion. Proficiency with Microsoft Office and business technology tools. A proactive, adaptable, and solution-focused mindset. Commitment to providing excellent customer service.

More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring. The ideal candidate demonstrates strong alignment with organizational values and a commitment to creating a positive, inclusive workplace culture. They possess exceptional organizational, planning, project management, and time-management skills, with the ability to prioritize multiple responsibilities and consistently meet deadlines. This individual is an effective communicator with excellent customer service and interpersonal skills, capable of building and maintaining positive relationships with employees, leadership, board members, community partners, and other stakeholders. They exercise sound judgment, handle confidential information with discretion, and proactively identify solutions to operational and administrative challenges. Strong attention to detail, recordkeeping, and documentation skills are essential, along with proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint. Four years of relevant experience; or equivalent combination of education and experience. A successful candidate is adaptable, resilient, technologically proficient, able to work independently, and possesses a valid driver's license with the ability to operate a motor vehicle.

Now Tell Us About You:  Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table.  We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 10/28/2026. 

Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.  

The following background checks are conducted by Hilltop Community Resources:  

• Hilltop Criminal Background Check  

• Sex Offender Registry  

• Driving Record  

• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List  

• Non-Facility Fingerprint Card  

• Non-Facility TRAILS (Child Abuse Registry)  

• Influenza Vaccination (recommended)  

• Any other vaccination required by licensing  

Perks and Benefits to Sweeten the Pot:  

• Competitive Pay and Benefits 
  • The starting wage range for this role is $24.35 to $25.56 per hour. 
  • Check out our full benefits package here: Hilltop Community Resources Benefits Guide 
• Part-time and full-time schedules that can fit your needs. 
  • The schedule for this specific position is full-time Monday - Friday 8 a.m. to 5 p.m.
• Professional and personal development opportunities for all employees 
• A supportive and inclusive work environment 
• Meaningful work that makes a positive impact in the community and lives of others 

Salary : $24 - $26