Operations Representative II - Broker Dealer

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives!

Job Summary

OneAmerica Securities is seeking a detail-oriented and dependable Broker-Dealer Operations Representative to join our team. In this role, you will be responsible for ensuring the accuracy and completeness of the broker-dealer’s books and records in compliance with regulatory standards. You will play a key role in processing business transactions and supporting the operational integrity of our broker-dealer platform.

Key Responsibilities:

• Perform initial review and data entry of new account forms, applications, and checks.

• Process and forward direct securities applications and checks to appropriate financial service providers.

• Execute account maintenance tasks, including customer account reassignment and updates.

• Assist in resolving transaction processing errors and discrepancies.

• Maintain accurate records, files, and databases to support broker-dealer operations and regulatory compliance.

What You Will Need:

• 2 year's experience customer service required.

• College degree or work experience lieu preferred (insurance, operations, call center, investments or financial services).

• Familiarity with broker-dealer operations and regulatory requirements is preferred.
• Strong attention to detail and organizational skills.
• Strong problem-solving and reconciliation skills.
• Effective communication skills, both written and verbal.
• Ability to work independently and collaborate with team members and internal partners.
• Self-motivated with a strong sense of ownership and accountability.
• Comfortable working in a fast-paced, high-volume environment.
• High School Diploma required, or any combination of education and experience which would provide an equivalent background.

Salary Band: 2A

This selected candidate will be expected to work Hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.

We offer a comprehensive total rewards package designed to support you both at work and at home. Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

• Medical & prescription, dental, vision insurance
• Health Savings Account & Flexible Spending Accounts
• Paid Time Off
• 10 weeks 100% paid parental leave (after completing 12 months of employment)
• 401(k) Plan with company match
• Pension Plan
• Company paid life & disability insurance
• Wellness Program & Company paid employee assistance program
• Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

Disclaimer:  American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

For all positions:

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.