What are the responsibilities and job description for the Business Support II position at employee-vmmc?
Job Summary and Responsibilities
As our Business Support II, you will perform comprehensive receptionist responsibilities, manage information requests, and maintain precise administrative operations while upholding department standards and delivering exceptional customer service.
Every day you will answer phones, receive visitors, direct information requests, answer routine operational questions, perform data entry and demographic verification, schedule patients, assist professional staff, retrieve/file medical records, and communicate collection/payment policies as appropriate.
To be successful in this role, you will possess strong organizational skills, meticulous attention to detail in data entry and record keeping, excellent communication abilities, and a commitment to providing outstanding service in a fast-paced environment.
- Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
- Corresponds with customers, patients, and vendors using defined formats and procedures, via verbal, electronic, and written communications.
- Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
- As assigned, prepares, collates, and distributes various reports in a timely and accurate manner.
- Works independently under general supervision.
- May complete or handle recurring department projects or one-time projects, as directed by supervisor.
Job Requirements
Required
- High School Diploma/G.E.D.
- Two (2) years of administrative support experience
Where You’ll Work
St. Thomas More Hospital, a 25-bed Critical Access Hospital, is the cornerstone of health care services for Fremont County and surrounding southern Colorado communities. St. Thomas More offers 24 hour emergency and trauma services; inpatient acute care; intensive care; labor, delivery, and nursery care; multi-modal diagnostic imaging; inpatient and outpatient surgical services; rehabilitation services; cardiopulmonary rehab and diagnostics; sleep studies; an infusion center; wound care; and a community blood bank. We are on a mission to provide high quality care with zero harm to patients and employees. Our board-certified physicians specialize in emergency medicine, internal medicine, urology, bariatric services, obstetrics/gynecology services, general surgery, orthopedic surgery and osteopathic treatment. Employees of St. Thomas More enjoy the camaraderie of a close-knit community hospital, the relaxed feel of small-town life and an affordable cost of living in a town rich in culture and historic architecture. Located about 50 miles from Colorado Springs at the foothills of the Rocky Mountains and the mouth of the Royal Gorge, locals and visitors alike enjoy this area for some of the state's best hiking, wildlife, rafting, camping, fishing, climbing, and mountain biking. Canon City has an assortment of restaurants, and breweries, and Farmer's Markets in the summer months.