What are the responsibilities and job description for the Human Resources Generalist position at Employee Navigator?
About Employee Navigator
Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that works with the nation’s leading insurance carriers, payroll companies & insurance brokers. Our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR, including benefits administration, employee onboarding and much more. Employee Navigator is the leading broker-centric benefits administration and HR platform in the US serving over 185,000 companies.
We’ve been recognized as one of The Washington Post’s Top Workplaces for eight consecutive years — and in 2025, we proudly earned our first Top Workplace award in Salt Lake City in our very first year of eligibility. Join us to help carry on our award-winning culture and be part of building something new and meaningful here!
About the Role
We’re a fast-growing software company (~325 employees) looking for an HR Generalist to join our team in Bethesda, MD. This is a hands-on role where you’ll balance strategic HR initiatives with day-to-day operations—supporting employees and managers, and our HR AI initiatives.
You’ll own the employee experience from onboarding to benefits and compliance, while also rolling up your sleeves for office operations and employee events. This is a great opportunity for someone who enjoys variety, thrives in a fast-paced environment, and is excited to grow with us.
Please note: This is an in-office role at our Bethesda, MD headquarters, five days per week.
What You’ll Do
- Lead onboarding, new hire orientation, and offboarding
- Manage benefits administration, monthly reconciliations, and leave processes.
- Maintain and update our AI HR assistant tool
- Assist with annual reporting (ACA/1095s, PCORI fees, EEO-1, 5500s)
- Partner with Finance/Payroll on HR-related filings and compliance
- Be the go-to HR contact for employee and manager general questions
- As needed, support recruiting by scheduling interviews, coordinating background checks, and preparing offer letters
- Provide administrative support to the company by organizing events (holiday parties, trainings, team lunches) and managing supplies and facilities needs
- Continuously improve HR processes and documentation to support growth and scalability
What We’re Looking For
- 4–6 years of progressive HR experience (onboarding, benefits, and compliance)
- Strong knowledge of HR operations and employment law
- Proficiency in Microsoft Office; Excel skills (VLOOKUP, PivotTables) required; SharePoint a plus
- Experience working in HRIS and payroll systems
- Excellent communication, organization, and relationship-building skills
- Detail-oriented, adaptable, and comfortable wearing multiple hats
- Bachelor’s degree in HR, Business, or related field
Nice to Have
- Experience in a growth-stage software or technology company
- HR certification (SHRM-CP, PHR, or similar)
- Experience with AI tools in HR processes