What are the responsibilities and job description for the Warehouse Customer Service position at Employee Force Provider - EFP Staffing?
We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- E-Commerce Experience
- Call center exp.
- Technical Experience
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Computer skills, Microsoft Suite, and Outlook.
Details:
- Full-Time
- Monday-Friday 8:30am-5:30pm
- Pay DOE starts @$18 hourly
- Location: City of Industry
Our company strives to find our associates the right position where they can utilize their skills and experience.
Salary : $18 - $19