Employee Benefits Compliance Supervisor

Job Title: Employee Benefits Compliance Supervisor

Job Title: Employee Benefits Compliance Coordinator Company: Employee Benefits International Location: On-site in Phoenix Office Employment Type: Full-Time

Salary Range: $60,000 - $80,000

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About Us: At Employee Benefits International, we are dedicated to providing comprehensive and innovative employee benefits solutions to our clients. We pride ourselves on our commitment to delivering exceptional service, ensuring compliance with industry regulations, and fostering a positive workplace culture. We are seeking a detail-oriented and experienced Employee Benefits Compliance Manager to join our dynamic team.

Position Overview:

The Compliance Manager will serve as a subject matter expert on health and welfare plan compliance, responsible for managing regulatory documentation, vendor and client communications, and ensuring the successful execution of key compliance deliverables. This role plays a critical part in maintaining the integrity of our services and keeping our clients informed, prepared, and protected.

Key Responsibilities:

Client & Vendor Communication:

• Draft and send introductory compliance emails to new clients
• Maintain and update vendor portals with accurate contact and address information
• Manage distribution lists: add, delete, or revise contacts as needed
• Coordinate and disseminate monthly compliance and HR newsletters (via Mailchimp), including branding with internal stakeholders.
• Pull white papers and communication assets from externals sources and distribute/post appropriately

Plan Compliance & Documentation:

• Perform annual audits of client health plans
• Research compliance concerns, verify accuracy, and educate both clients and internal EBI teams
• Develop and deliver ERISA SPD Wrap and Plan Documents; educate clients on required distribution and posting procedures
• Complete annual compliance worksheets, collect schedules, and coordinate with vendors and carriers
• Generate client-specific compliance notices based on plan design, size, and funding

Technical Compliance Support:

• Conduct Non-Discrimination Testing (NDT): set up templates, assist clients, troubleshoot failures
• Manage EE Navigators ACA Filing Dashboard: audit, correct, and educate on filings and rejections
• Support clients in affordability testing and contribution strategy
• Assist with GAG Attestation reporting: guide clients through CMS portal submissions
• Guide clients and carriers through CMS Disclosure filings and attestations

Client Education & Support:

• Create Brainshark training modules for all clients
• Assist with appeals, claims denials, and other escalated benefit issues
• Stay current with compliance regulations; educate team and develop outbound client communications
• Serve as a backup presenter during Open Enrollment meetings
• Provide daily support on compliance, benefits, contracts, and policy research

Qualifications:

• Bachelor's degree in Human Resources, Business, Healthcare Administration, or related field (or equivalent experience)
• 3 years in employee benefits compliance or a similar role
• In-depth knowledge of ERISA, ACA, CMS, and HIPAA compliance
• Experience with benefits platforms (e.g., Mailchimp, Brainshark, vendor/carrier portals)
• Exceptional attention to detail and organizational skills
• Strong communication and client-service orientation
• Ability to educate
• clients and internal stakeholders on complex topics

What We Offer:

• Competitive salary and benefits
• Opportunities for professional development and compliance certifications
• A collaborative and supportive team culture
• Remote flexibility or hybrid schedule (depending on location)
• The chance to make a real impact in a growing organization

EBI CORE VALUES

THIRST FOR GROWTH

WE CONTINUOUSLY EXPAND OUR KNOWLEDGE AND SKILLSET, TO SERVE OUR CLIENTS BETTER AND BE BETTER TEAM MEMBERS

EDUCATE TRANSPARENTLY

WE TRANSFER KNOWLEDGE, SHARE OUR INSIGHTS, AND EDUCATE OTHERS TO HELP THEM REDUCE COSTS AND IMPROVE LIVES.

A HEART TO SERVE

WE BREAK THE MOLD TO MAKE THINGS BETTER AND DISCOVER NEW OPPORTUNITIES THAT OTHERS DON'T KNOW ABOUT

SUPPORT EACH OTHER SUCCESS

WE ALIGN OUR VALUES AND GOALS WITH THAT OF OUR TEAM AND OUR CLIENTS. WE'RE WILLING TO MAKE A SACRIFICE FOR SOMEONE ELSE AND WE ARE NOT THREATENED WHEN OTHERS HELP US

COMMUNICATE GENUINELY

WE COMMUNICATE TO AND ABOUT OTHERS WITH AUTHENTICITY, INTEGRITY, AND COMPASSION

Salary : $60,000 - $80,000