What are the responsibilities and job description for the Microsoft Business Productivity Solutions Specialist position at Employee Benefits Corporation?
Position Summary:
Employee Benefits Corporation is hiring for a Microsoft Business Productivity Solutions Specialist. This role blends hands-on solution development with business enablement. This position supports our organization's Microsoft 365 E5 investment, helping unlock the value of emerging tools-particularly Copilot, Teams, SharePoint, and Power Platform. The ideal candidate is passionate about productivity, AI, and staying at the forefront of Microsoft's rapidly evolving modern workplace ecosystem.
This role sits at the intersection of digital enablement and business collaboration-working directly with departments to streamline work through automation and championing the adoption of Microsoft's AI features. The individual in this role must be self-driven, business-aware, and highly adaptable to change.
Location: This person may work in our Middleton, WI office, fully remote from their home office (AZ, FL, IN, MA, MN, NC, TX or WI locations only), or a combination of the two depending on availability. Must be available for occasional travel to our Middleton, WI office, not anticipated to exceed once a quarter.
Responsibilities Include:
- Design and implement productivity solutions using Power Automate, Power Apps, SharePoint Online, and Teams to streamline business workflows.
- Support and manage SharePoint environments, including site creation, list management, and permission structures, especially as Teams increasingly relies on underlying SharePoint components.
- Partner with business departments to identify automation opportunities, document needs, and deliver scalable Microsoft 365-based solutions.
- Develop and lead end-user enablement campaigns for Microsoft 365 and AI tools, with a strong focus on Copilot and modern collaboration features.
- Track and report on usage, engagement, and adoption metrics using Microsoft 365 analytics dashboards and insights tools to inform and adjust strategies.
- Collaborate cross-functionally with IT, Security, Compliance, and business leaders to align solutions with governance, scalability, and security policies.
- Create and maintain training guides, quick start toolkits, and internal documentation to ensure consistent and scalable knowledge across the organization.
- Stay current with Microsoft's roadmap and product updates, particularly those involving Copilot, multi-agent orchestration, Teams extensibility, and AI integration, and make recommendations for possible enhancements.
- Contribute to Copilot governance planning, supporting policy development for access, permissions, and data compliance.
- Facilitate "Office Hours" or internal community of practice sessions to foster grassroots engagement with M365 tools.
Qualifications:
- Bachelor's degree in IT, Business, Organizational Development, or related field.
- 2-4 years of professional experience working in Microsoft 365 environments.
- Demonstrated proficiency with Power Automate, Power Apps, SharePoint Online, and Microsoft Teams.
- Experience with Microsoft Copilot, Viva, Loop, or Copilot Studio.
- Ability and desire to research and learn about AI integration and practical applications of Copilot in day-to-day work.
- Strong interpersonal skills, with the ability to engage both technical and non-technical audiences.
Preferred Qualifications:
- Microsoft certifications (e.g., PL-100, PL-200, MS-900).
- Familiarity with AI governance, data compliance, or digital transformation initiatives.
- Exposure to change management methodologies or organizational adoption frameworks.
We offer:
- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services.
We are an equal-opportunity employer.
