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Scheduled Weekly Hours:

Join our team as a Patient Access Specialist at Gundersen Health System, where your attention to detail and customer service skills will play a vital role in supporting our patient and the organization. In this role, you’ll provide financial clearance and pre-registration support for scheduled patients, creating cost estimates for upcoming appointments, help secure accurate demographic and insurance information, verify referrals and authorizations are in place, and communicate patient liability prior to services. You’ll be a key player in the revenue cycle process, working closely with clinical departments and insurance carriers to ensure estimate accuracy. If you’re passionate about helping others and thrive in a fast-paced environment, this is your opportunity to make a meaningful impact!

What's Available:

• 0.6 FTE, 24 hours/week

• Monday – Friday between the hours of 7:00am – 5:30pm (no weekends or major holidays)

• Remote eligible after completion of training

• Location: West Union, IA

Why You'll Love It Here:

• Starting pay of $18.63/hour more for experience!

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work

• Work/Life balance to love what you do and where you live

What You Need:

• High school diploma or equivalency

• Successful completion of defined core competency testing

• 1 year experience in an office setting requiring customer service responsibilities

• Time management and organization skills

• Healthcare experience and familiarity with patient eligibility, insurance, or registration scheduling is a plus!

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:

Primary Recruiter:

Recruiter Email Address:

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer