What are the responsibilities and job description for the Service Manager | Winona, MS position at Empire Truck Sales?
Lead with Excellence as a Service Manager at Empire Truck Sales
Empire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.
If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.
What You’ll Do
- Lead and support a high-performing service team
- Deliver outstanding customer service
- Manage workflow, productivity, and department profitability
- Provide technical support and service guidance
- Collaborate with sales, parts, and operations teams
- Build strong customer relationships
What You’ll Need
- 2 years of experience preferred in a Shop Foreman, Service Manager, Assistant Service Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, or related mechanical service environment. Candidates should have experience leading technicians and managing repair, maintenance, or service operations in a technical, industrial, or dealership setting.
- Experience managing technicians in a dealership, fleet, or service environment
- Strong leadership, communication, and organizational skills
- Retail dealership service experience preferred
- Experience as a diesel mechanic and/or DTNA (Freightliner or Western Star) knowledge is a plus
- Ability with Microsoft Office and dealership management systems
- Ability to thrive in a fast-paced diesel service department environment
- Strong commitment to safety, quality, and customer satisfaction
Why Join Empire Truck Sales?
At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.
Benefits Include:
- Competitive Salary Commission
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Short & Long-Term Disability
- In-House Training & Career Development
- Advancement Opportunities
- State-of-the-Art Facilities
Build Your Career with Empire
At Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.
Apply today and drive your career forward with Empire Truck Sales.
Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.
Empire Truck Sales, LLC is an Equal Opportunity Employer.
Salary : $46,191 - $74,545