What are the responsibilities and job description for the Service Manager | Pensacola, FL (35295) position at Empire Truck Sales?
Lead with Excellence — Join Empire Truck Sales as a Service Manager
Empire Truck Sales, LLC is one of the Southeast’s largest and most respected Freightliner/Western Star heavy truck dealerships. As we continue to grow, we’re seeking a Service Manager to lead our Pensacola service team with confidence, professionalism, and a strong commitment to customer satisfaction.
If you're a self-starter with strong leadership and communication skills—and a passion for delivering exceptional service—this is your opportunity to grow your career with an industry leader.
Why Join Empire?
Empire Truck Sales offers more than just a job—we offer a rewarding career path with a company known for excellence, stability, and continued investment in our people and facilities. We’re expanding our state-of-the-art operations and are always looking for talented individuals with a heart for service and a drive to lead.
What You'll Do:
• Provide expert technical support and guidance to customers
• Greet and interact with customers in a professional, service-focused manner
• Lead and manage a productive service team
• Set, monitor, and achieve service department profitability goals
• Collaborate across departments to ensure a seamless customer experience
• Represent Empire’s core values and commitment to excellence in every interaction
At Empire Truck Sales, you’ll have the tools, team, and support to succeed, and the opportunity to make a real impact.
Apply today and step into a leadership role with a company that’s driving the future of the transportation industry.
Qualifications:- Minimum 2-5 years of experience in both management and automotive and/or heavy truck service experience
- Retail experience is essential
- Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
- Must be detail-oriented, organized, and able to multitask in a fast-paced environment
- Excellent professional & interpersonal communication (verbal & written) skills
- Capable of multitasking, prioritizing, and managing the team effectively
- Ability to motivate and influence others
- Skilled at building strong customer relationships
Benefits:
- Competitive Salary plus Commission
- Exceptional Incentives & Benefits
- Medical | Dental | Vision Insurance
- Company-paid Short-Term and Long-Term Disability Insurance
- In-House Training
- 401(k) Retirement Plan
- Advancement Opportunities
At Empire Truck Sales, we’re more than just a dealership — we’re a team built on service, trust, and a drive to be the best. If you're ready to bring your skills, energy, and customer service focus to a company that values its people, apply today!
Empire Truck Sales is proud to promote a safe, drug-free workplace. All employment offers are contingent upon successfully passing a background check and drug screening.
Empire Truck Sales, LLC is an Equal Opportunity Employer