What are the responsibilities and job description for the Service Manager - DTNA Dealership | Jackson, MS (35753) position at Empire Truck Sales?
Lead with Excellence as a Service Manager at Empire Truck Sales
Empire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.
If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.
What You’ll Do
- Lead and support a high-performing service team
- Deliver outstanding customer service
- Manage workflow, productivity, and department profitability
- Provide technical support and service guidance
- Collaborate with sales, parts, and operations teams
- Build strong customer relationships
What You’ll Need
- 2–5 years of management experience in automotive or heavy truck service
- Retail dealership experience required
- Strong leadership and organizational skills
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office and web-based systems
- Ability to multitask and perform in a fast-paced environment
Why Join Empire Truck Sales?
At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.
Benefits Include:
- Competitive Salary Commission
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Short & Long-Term Disability
- In-House Training & Career Development
- Advancement Opportunities
- State-of-the-Art Facilities
Build Your Career with Empire
At Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.
Apply today and drive your career forward with Empire Truck Sales.
Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.
Empire Truck Sales, LLC is an Equal Opportunity Employer.