What are the responsibilities and job description for the Body Shop Manager | Mobile, AL (35998) position at Empire Truck Sales?
Lead a High-Performing Body Shop Team at Empire Truck Sales
Drive operational excellence, develop top talent, and deliver exceptional customer experiences with one of the Southeast’s premier Freightliner and Western Star dealerships. Empire Truck Sales is seeking an experienced Body Shop Manager to lead our collision repair operations and oversee a high-performing team dedicated to quality workmanship, safety, and customer satisfaction.
If you're a proven leader with collision repair experience, strong operational skills, and a passion for developing people and delivering results, we want to hear from you.
What You'll Do
- Lead, coach, and support a high-performing team of body shop technicians and support staff
- Manage daily shop operations, workflow, production schedules, and repair cycle times
- Ensure repairs meet quality, safety, and manufacturer standards
- Deliver an exceptional customer experience throughout the repair process
- Oversee department productivity, efficiency, and profitability
- Provide technical guidance and support to technicians
- Collaborate with parts, service, sales, and operations teams to ensure seamless repairs and customer satisfaction
- Develop and maintain strong relationships with customers, vendors, and insurance partners
- Promote a culture of teamwork, accountability, safety, and continuous improvement
What You'll Need
- 2 years of experience preferred as a Body Shop Manager, Assistant Body Shop Manager, Shop Foreman, Production Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, collision repair, or related mechanical service environment
- Previous collision repair experience is highly preferred
- Experience leading and managing technicians in a dealership, fleet, collision repair, or service environment
- Strong leadership, communication, customer service, and organizational skills
- Ability to manage workflow, productivity, repair quality, and department performance in a fast-paced environment
- Strong commitment to safety, quality workmanship, and customer satisfaction
- Retail dealership experience preferred
- Diesel mechanic experience and/or DTNA (Freightliner or Western Star) knowledge is a plus
- Proficiency with Microsoft Office and dealership management systems
Benefits
- Competitive Wage Plan
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Short-Term & Long-Term Disability
- In-House Training & Career Development
- Advancement Opportunities
- State-of-the-Art Facilities
Build Your Career with Empire
At Empire Truck Sales, we're committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact and help drive the success of our collision repair operations.
Apply today and drive your career forward with Empire Truck Sales.
Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon successful completion of a background check and drug screening.
Empire Truck Sales, LLC is an Equal Opportunity Employer.