What are the responsibilities and job description for the Senior Title Processor / Closer position at Empire Title Services, LLC?
Empire Title Services | Hollywood or Boca Raton, Florida
Empire Title Services is growing, and we're looking for an experienced Senior Title Processor / Closer to join our team in our Hollywood or Boca Raton office.
We are an attorney-owned title company affiliated with a well-established real estate and probate law firm, serving clients throughout South Florida. Our reputation has been built on exceptional communication, attention to detail, and creating smooth, stress-free closing experiences for buyers, sellers, lenders, REALTORS®, and attorneys.
Our Mission
To deliver a consistently reliable and easy real estate closing experience through clear communication, expert guidance, and a welcoming atmosphere.
Our Vision
To elevate the real estate closing experience by setting the standard for consistency, clarity, and trusted guidance.
If you're someone who takes pride in your work, enjoys building relationships, thrives in a fast-paced environment, and believes that every client deserves an exceptional closing experience, we'd love to meet you.
About the Role
As a Senior Title Processor / Closer, you'll manage residential real estate transactions from contract through closing. You'll work directly with buyers, sellers, lenders, REALTORS®, attorneys, and vendors to ensure every transaction is handled accurately, efficiently, and with outstanding customer service.
Responsibilities
Client Communication
- Serve as the primary point of contact for clients and transaction participants.
- Answer phone calls and emails professionally and promptly.
- Keep all parties informed throughout the transaction.
- Provide clear explanations, answer questions confidently, and resolve issues with professionalism.
File Management
- Review purchase contracts and identify title and closing requirements.
- Enter transaction information into ClosingVue and other software platforms.
- Maintain accurate and organized electronic files.
Transaction Coordination
- Order mortgage payoff statements and other required documentation.
- Coordinate with lenders, associations, municipalities, REALTORS®, and attorneys.
- Monitor contractual deadlines and proactively move files toward closing.
Closing Preparation & Closing
- Review title commitments and assist with clearing title requirements.
- Prepare Closing Disclosures, ALTA Settlement Statements, deeds, affidavits, and other closing documents.
- Balance all numbers with the lender and ensure all closing conditions have been satisfied.
- Conduct buyer and seller closings, explaining documents clearly and creating a professional, welcoming experience.
- Coordinate funding and assist with post-closing matters as needed.
What We're Looking For
We're looking for someone who is:
- Highly organized and detail-oriented
- Friendly, professional, and personable
- An exceptional communicator
- Calm under pressure
- Dependable and accountable
- Comfortable managing multiple transactions simultaneously
- Passionate about delivering an outstanding client experience
- Motivated to continuously learn and improve
Qualifications
Required
- Minimum 3 years of Florida title processing and closing experience
- Thorough understanding of the Florida residential real estate closing process
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Strong computer proficiency and ability to learn new technology
Preferred
- College degree
- Bilingual (English/Spanish)
- Experience with ClosingVue, PracticePanther, Microsoft Outlook, and Microsoft Office
Why Join Empire?
At Empire, we don't just close transactions—we build relationships.
We believe every closing should be consistent, organized, and enjoyable for our clients. We invest in our people, encourage professional growth, and foster a collaborative environment where every team member is valued.
If you're looking for a long-term opportunity with a growing, attorney-owned company that values professionalism, integrity, teamwork, and exceptional service, we'd love to hear from you.
Position Details
- Location: Hollywood, Florida
- Schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m.
- Employment Type: Full-time
- Work Environment: In-person
Annual base salary depends on experience, plus performance-based bonus opportunities.
Benefits include:
• Health Insurance Stipend
• After 1 year - 401(k)
• After 1 year - 401(k) matching
• After 3 months - Paid Time Off (PTO)