What are the responsibilities and job description for the Benefits Coordinator position at Empire State University?
Location: Saratoga Springs, NY Category: Management / Confidential Posted On: Tue Sep 2 2025 Job Description:
Empire State University currently seeks a Benefits Coordinator in the Office of Human Resources located in Saratoga Springs, NY. The Benefits Coordinator acts as the liaison between the employee and the health and retirement programs. In this role, the Benefits Coordinator is responsible for processing benefit related transactions (including enrollments, changes, retirements, etc.) and must be highly organized with great attention to detail while ensuring strict adherence to Department of Civil Service, SUNY and New York State plan protocols for processing.
Responsibilities Include But Are Not Limited To
Required Qualifications:
Rank/Salary: Management/Confidential / $55,000-$60,000, dependent on experience and qualifications.
We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.
SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240.
In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website.
Empire State University currently seeks a Benefits Coordinator in the Office of Human Resources located in Saratoga Springs, NY. The Benefits Coordinator acts as the liaison between the employee and the health and retirement programs. In this role, the Benefits Coordinator is responsible for processing benefit related transactions (including enrollments, changes, retirements, etc.) and must be highly organized with great attention to detail while ensuring strict adherence to Department of Civil Service, SUNY and New York State plan protocols for processing.
Responsibilities Include But Are Not Limited To
- Serve as primary contact for initial benefit related inquiries providing high level customer service to assist employees with benefit related questions and issues.
- Process health insurance transactions and retirement plan enrollments.
- Conduct new employee orientation and initiate follow up to ensure timely receipt of enrollment forms.
- Assist in adjunct faculty benefit administration.
- Assist in leave administration.
- Assist with processing tuition reimbursements.
- Process and approve retirement enrollments into the retirement plan and payroll systems.
- Conduct meetings with employees considering or pending retirement.
- Assist in time and attendance administration including responding to employee inquiries and troubleshooting issues.
- Assist in retirement reporting, benefits reporting, and auditing.
- Supporting other Human Resources functions as needed including recruitment, training, and performance management support.
Required Qualifications:
- Bachelor's degree from an accredited college or university and at least 2 years' Human Resources and/or Employee Benefits administration experience; OR a minimum of 5 years' benefits administration experience.
- Strong customer service, writing, and problem-solving skills.
- Ability to interpret and explain complex information.
- Proficient in computer applications and advanced spreadsheet management.
- Working knowledge of Microsoft Excel and other Microsoft applications.
- Strong attention to detail.
- Bachelor's degree in Human Resources, Business, Health-care Administration, or a closely related field.
- Prior experience effectively working in a high-volume benefits area conducting all facets of benefits administration.
- Public sector experience, specifically public sector retirement and benefits.
- This position is located in Saratoga Springs, NY.
- Occasional travel may be required to fulfill department and university-wide commitments.
- Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.
Rank/Salary: Management/Confidential / $55,000-$60,000, dependent on experience and qualifications.
We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.
SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240.
In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website.
Salary : $55,000 - $60,000
