What are the responsibilities and job description for the Administrative Assistant 1, Full-time, Permanent position at Empire State University?
Location: Saratoga Springs, NY Category: Classified Job Type: Full-time Posted On: Mon May 11 2026 Job Description:
The Administrative Assistant 1 will perform office support and clerical work for the Office of Academic Affairs - Empire Online
Duties
In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to:
Minimum Qualifications:
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.
OR
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.
OR
For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.
For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm
Non-competitive Minimum Qualifications (ny Helps)
Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
Work Hours: Monday - Friday - 8:30am - 5:00pm
Work Address: 1 Union Avenue, Saratoga Springs, NY
Additional Information
Salary: SG-11 $47,695 - $58,447
Empire State University is an Equal Opportunity Employer.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT http://www.sunyempire.edu/safety-security
The Administrative Assistant 1 will perform office support and clerical work for the Office of Academic Affairs - Empire Online
Duties
In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to:
- Conduct course setup checks to ensure readiness and accuracy
- Provide support for TDX ticket triage and resolution
- Support digital accessibility requests
- Administrative processing including travel requests and data entry
- Monitor and manage departmental inboxes and calendars
- Provide excellent customer service, including telephone, e-mail or in person inquiries
- Provides building coverage for receptionist in the shared rotation
- Actively participate in university activities
Minimum Qualifications:
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.
OR
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.
OR
For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.
For full details on the Administrative Assistant Traineeship program, go to the following link: https://www.cs.ny.gov/ssd/Manuals/SPMM/GIBS/GIB19-07.cfm
Non-competitive Minimum Qualifications (ny Helps)
Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements:
Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
Work Hours: Monday - Friday - 8:30am - 5:00pm
Work Address: 1 Union Avenue, Saratoga Springs, NY
Additional Information
Salary: SG-11 $47,695 - $58,447
Empire State University is an Equal Opportunity Employer.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT http://www.sunyempire.edu/safety-security
Salary : $47,695 - $58,447