What are the responsibilities and job description for the Asset Management & Inventory Systems Manager position at Empire Office?
About Empire Office
Empire Office is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 536 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.
Overview
Empire Office is seeking an Asset Management & Inventory Systems Manager to join our team in the Secaucus Warehouse. This role is responsible for overseeing all asset tracking, inventory controls, and system governance using the SnapTracker asset management platform. The manager will ensure the accuracy, integrity, and reporting of both client-owned and company-owned assets across warehouses, project sites, and installation locations.
This position will lead asset tracking operations, establish standards and best practices, and collaborate closely with warehouse, delivery, installation, and project management teams. The role is critical to reducing asset loss, improving inventory visibility, supporting client reporting, and maintaining audit-ready controls within a contract furniture / FF&E environment.
Core Responsibilities
SnapTracker System Ownership
Required Qualifications
Competitive, based on experience; bonus eligibility tied to asset accuracy and operational performance
Empire Office is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 536 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.
Overview
Empire Office is seeking an Asset Management & Inventory Systems Manager to join our team in the Secaucus Warehouse. This role is responsible for overseeing all asset tracking, inventory controls, and system governance using the SnapTracker asset management platform. The manager will ensure the accuracy, integrity, and reporting of both client-owned and company-owned assets across warehouses, project sites, and installation locations.
This position will lead asset tracking operations, establish standards and best practices, and collaborate closely with warehouse, delivery, installation, and project management teams. The role is critical to reducing asset loss, improving inventory visibility, supporting client reporting, and maintaining audit-ready controls within a contract furniture / FF&E environment.
Core Responsibilities
SnapTracker System Ownership
- Serve as the system owner and subject-matter expert for SnapTracker
- Define system standards, workflows, and data governance practices
- Oversee asset setup, tagging, barcoding, location logic, and lifecycle rules
- Manage user permissions, training, and adherence to SnapTracker protocols
- Lead all asset tracking activities from receiving through final disposition
- Ensure accurate asset visibility across warehouse storage, staging, transit, and client locations
- Oversee cycle counts, full physical inventories, and client asset validations
- Investigate and resolve asset discrepancies, shortages, or data integrity issues
- Manage and mentor asset coordinators, inventory staff, or warehouse team members involved in scanning and tracking
- Partner with warehouse operations, project management, delivery, and installation teams to ensure compliance at all asset touchpoints
- Act as the escalation point for asset-related issues on active projects
- Produce and review SnapTracker reports including asset utilization, aging, shrink, and project close-out summaries
- Support client reporting requirements, audits, and asset reconciliations
- Present asset status and risk insights to internal leadership and clients as needed
- Develop, document, and enforce SOPs for asset tracking, scanning, and reconciliation
- Identify process gaps and implement improvements to reduce asset loss and manual work
- Support integrations or data exchanges between SnapTracker and WMS, ERP, or project systems
- Ensure asset management practices align with contractual and compliance requirements
Required Qualifications
- 5 years of asset management or inventory control experience, with direct SnapTracker platform experience required
- Prior experience in a manager or lead role overseeing inventory, assets, or warehouse systems
- Background in contract furniture, FF&E, logistics, warehousing, or commercial installations
- Strong data and reporting skills (Excel required)
- Proven ability to build process discipline and accountability across teams
- Experience managing large, multi-client or multi-site asset portfolios
- Familiarity with warehouse operations, delivery, and installation workflows
- Experience supporting client audits or financial asset controls
- Exposure to KPI dashboards, shrink analysis, and utilization reporting
- Asset inventory accuracy (% variance)
- Asset loss/shrink rate
- On-time and accurate project asset close-outs
- Compliance with scanning and SOP adherence
- Client audit findings and discrepancy resolution time
Competitive, based on experience; bonus eligibility tied to asset accuracy and operational performance
Salary : $70,000 - $90,000