What are the responsibilities and job description for the Furniture Sales Coordinator position at EMPIRE OFFICE INC?
About Empire & Co.
Empire & Co. is the largest commercial furniture dealer in the world, with over 80 years of industry experience and more than 565 full-time employees nationwide. As the preeminent Steelcase dealer in the United States, we support a network of over 500 manufacturers. We partner with leading architects, designers, brokers, craftsmen, and manufacturers to deliver innovative, high-performing workspace solutions that solve business challenges and activate brands.
Overview
Empire & Co. is seeking a highly organized and motivated Furniture Sales Coordinator to join our Tampa team. This hybrid role will support Account Managers and play a key part in ensuring projects run smoothly from initial client engagement through installation.
The position requires working three days per week in our Tampa office, with the remaining days offering flexibility to work remotely.
This is a great opportunity for someone looking to grow within sales, account coordination, project management, and client services in a fast-paced, collaborative environment.
Key Responsibilities
- Support Account Managers with client communication and day-to-day project and account needs.
- Assist in preparing proposals, quotes, and client presentations.
- Coordinate internally with Design, Operations, and Project Management teams to ensure seamless project execution.
- Track orders, timelines, and project milestones from order placement through installation.
- Communicate with vendors and manufacturers to confirm product specifications, pricing, availability, and lead times.
- Maintain accurate project documentation and update internal systems accordingly.
- Assist with scheduling client meetings, site visits, and installations.
- Provide timely updates to clients and internal stakeholders throughout the project lifecycle.
- Help identify and resolve project-related issues to ensure a smooth client experience.
- Support Account Managers with ongoing client relationships and account needs.
- Collaborate across departments to ensure project requirements, deadlines, and client expectations are met.
Qualifications:
Skills & Qualifications
- Bachelor’s degree preferred in Business, Interior Design, or a related field.
- 1–3 years of experience in sales support, account coordination, project coordination, customer service, or a related role.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication and interpersonal skills.
- Detail-oriented with strong problem-solving and follow-through abilities.
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint; experience with CRM or project management tools is a plus.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong client-service mindset and ability to build effective working relationships.
- Interest in commercial furniture, design, or workplace solutions preferred.
- Ability to work from the Tampa office three days per week.