What are the responsibilities and job description for the Insurance Agent position at Empire Financial Agency?
Company Description Empire Financial Agency is an independent insurance agency serving individuals, families, business owners, and trucking professionals across Iowa and Illinois. The agency provides personal and commercial insurance solutions, including auto, home, renters, umbrella, business insurance, commercial trucking, and life insurance. As an independent agency, Empire Financial Agency partners with multiple carriers to help clients compare coverage options and select policies aligned with their needs and budgets. The organization operates on professional systems, compliance-focused processes, and long-term relationship building, offering structured opportunities for licensed agents and those pursuing licensure. Its mission is to help clients and team members protect more, earn more, and build lasting value in the insurance industry.
Role Description The Insurance Agent role at Empire Financial Agency is a full-time hybrid position based in Davenport, IA, with flexibility for some work from home. In this role, the agent will consult with prospective and existing clients to assess coverage needs, present insurance options, and recommend tailored solutions across personal and commercial lines, including auto, home, life, business, and trucking insurance. Daily responsibilities include prospecting and generating leads, conducting policy reviews, preparing quotes, processing applications, and maintaining accurate documentation in compliance with regulatory and carrier requirements. The agent will manage ongoing client relationships, respond to inquiries, support claims processes, and collaborate with agency leadership to meet sales goals and support agency growth. This position involves continuous learning about carrier products, underwriting guidelines, and industry trends to better serve clients and build a sustainable book of business.
Qualifications
- Demonstrated skills in Insurance Sales, with the ability to identify client needs and present appropriate solutions.
- Knowledge of Insurance products and Insurance Brokerage principles, including personal and commercial lines.
- Basic understanding of Finance concepts relevant to premiums, deductibles, coverage limits, and budgeting.
- Strong Customer Service skills, with a focus on clear communication, active listening, and follow-through.
- Current insurance producer license or willingness to obtain licensure within a defined timeframe.
- Comfort working in a hybrid environment based in Davenport, IA, with the ability to manage onsite and remote responsibilities.
- Ability to use agency management systems, CRM tools, and standard office software to track activities and maintain records.
- Goal-oriented mindset, integrity in client interactions, and commitment to compliance and ethical standards.
- Prior experience in insurance, financial services, or sales is preferred but not required for highly motivated candidates.