What are the responsibilities and job description for the Sales Assistant position at EMPIRE BUILDING MAINTENANCE INC.?
Company Description EMPIRE BUILDING MAINTENANCE INC. is a facilities services company based in San Jose, California, serving commercial and industrial clients across the region. The company focuses on maintaining safe, clean, and efficient buildings through reliable maintenance and support services. Team members work closely with clients to understand their operational needs and deliver consistent service quality. The organization values professionalism, accountability, and collaboration, offering opportunities to grow within the facilities services industry.
Role Description This is a part-time, on-site Sales Assistant role based in Milpitas, CA. The Sales Assistant supports the sales team by preparing quotes and proposals, updating customer records, and organizing sales documentation. Responsibilities include responding to customer inquiries, scheduling appointments, following up on leads, and assisting with basic sales presentations. The role also involves coordinating with operations to ensure service details are accurate, maintaining organized files, and tracking sales activities. The Sales Assistant will provide general administrative support to help the sales team meet targets and deliver a positive client experience.
Qualifications
- Strong interpersonal skills and customer service abilities to build positive client relationships and handle inquiries professionally.
- Effective communication skills, both verbal and written, to support sales conversations, prepare clear documentation, and coordinate with internal teams.
- Foundational sales skills, including comfort with outreach, lead follow-up, and supporting proposal preparation.
- Solid organization skills to manage schedules, track sales activities, maintain records, and prioritize multiple tasks.
- Basic proficiency with office software and CRM or customer tracking tools.
- Ability to work on-site in Milpitas, CA and collaborate with team members in a fast-paced environment.
- Prior experience in sales support, customer service, or administrative roles in facilities services or related industries is beneficial.
- High school diploma or equivalent; additional education or training in business, sales, or office administration is a plus.