What are the responsibilities and job description for the Regional Sales Manager position at Empire Auto Parts?
About Us
Empire Auto Parts is a leading, fast growing provider of aftermarket collision automobile parts to primarily independent body shops, multi-shop operators, and dealer-operated body shops across more than 25 states throughout the Northeast, Mid-Atlantic and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.
Department
Sales
Job Summary
We are seeking a dynamic and results-driven Regional Sales Manager to lead and manage sales operations within initially the New Jersey region and eventually the NE region (MA, NJ and MD). The ideal candidate will develop and implement sales strategies, drive revenue growth, and build strong relationships with clients and internal teams. This role requires a proven track record in sales leadership, strategic planning, and market expansion.
Supervisory Responsibilities
Account Managers and Territory Sales Representatives
Duties/Responsibilities
• Sales Strategy & Execution:
• Develop and execute a regional sales strategy to achieve business objectives.
• Identify and target key growth opportunities within the region.
• Set sales targets and ensure consistent achievement or surpassing of goals.
• Monitor sales performance and implement corrective measures when necessary.
• Team Leadership & Development:
• Recruit, train, and manage a team of sales representatives.
• Provide coaching, mentoring, and performance evaluations to drive team success.
• Foster a high-performance culture with a focus on accountability and results.
• Client Relationship Management:
• Build and maintain strong relationships with key clients and stakeholders.
• Conduct regular client meetings to understand needs and enhance service offerings.
• Address customer concerns promptly and effectively to ensure satisfaction.
• Market Analysis & Business Growth:
• Analyze market trends, competition, and customer feedback to refine strategies.
• Identify new business opportunities and partnerships to drive growth.
• Work closely with the marketing team to develop promotional campaigns.
• Operational & Financial Management:
• Manage regional sales budgets and optimize resources for maximum efficiency.
• Prepare regular sales reports, forecasts, and presentations for leadership.
• Ensure compliance with company policies and industry regulations.
Required Skills/Abilities
• Bachelor's degree in Business, Marketing, or a related field (MBA is a plus).
• 7 years of experience in sales leadership, preferably in manufacturing, distribution, or automotive aftermarket (supply chain oriented).
• Proven track record of meeting and exceeding sales targets.
• Strong leadership, communication, and negotiation skills.
• Ability to analyze market trends and adapt strategies accordingly.
• Proficiency in CRM software and sales analytics tools.
• Willingness to travel within the region as required.
Personal/Professional Attributes
• Professional Attributes:
• Industry Expertise – In-depth knowledge of the collision aftermarket auto parts industry, including market trends, key players, and distribution channels.
• Sales & Business Development – Proven ability to identify and capture new business opportunities within the collision repair sector, dealerships, and wholesale distributors.
• Relationship Management – Strong connections with body shops, insurance companies, fleet managers, and other key stakeholders in the auto parts supply chain.
• Product Knowledge – Understanding of aftermarket auto parts, including OEM vs. non- OEM parts, fitment, quality standards, and pricing structures.
• Negotiation & Closing Skills – Ability to negotiate pricing, contracts, and terms with clients and suppliers to maximize profitability.
• Data-Driven Decision Making – Experience using sales analytics, market data, and CRM tools to drive sales performance.
• Supply Chain & Logistics Awareness – Familiarity with inventory management, distribution networks, and just-in-time delivery models.
• Customer Service Focus – Ability to understand customer pain points and provide solutions that enhance client satisfaction and retention.
• Competitive Analysis – Capability to monitor competitors’ activities and adjust sales strategies accordingly.
• Cross-Functional Collaboration – Experience working with marketing, operations, and product development teams to align sales initiatives with business objectives.
• Personal Attributes:
• Results-Driven Mentality – Passion for exceeding sales targets and driving revenue growth and holding oneself accountable for same.
• Resilience & Adaptability – Ability to navigate a fast-paced, competitive industry and adjust strategies as needed.
• Strong Work Ethic – Willingness to go the extra mile to win business and support clients.
• Excellent Communication Skills – Ability to convey technical information clearly and persuasively to customers and internal teams.
• Self-Motivated & Proactive – Takes initiative in identifying opportunities and solving challenges without constant supervision.
• Customer-Centric Approach – Focus on building long-term relationships and providing exceptional service.
• Problem-Solving Skills – Quick thinker who can troubleshoot issues related to sales, logistics, and customer concerns.
• Integrity & Professionalism – High ethical standards in dealing with customers, partners, and team members.
• Networking Skills – Ability to cultivate strong industry connections and partnerships for long-term business success.
• Passion for the Automotive Industry – Genuine enthusiasm for auto parts, vehicles, and the collision repair sector.
Physical Requirements
Travel Requirements
80% within region
Commitment to Diversity
Empire Auto Parts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.