What are the responsibilities and job description for the Warehouse Supervisor position at Empire Auto Parts, LLC?
COMPANY DESCRIPTION
Empire Auto Parts is a leading, fast-growing provider of aftermarket collision automobile parts to independent body shops, multi-shop operators, and dealer-operated body shops across seventeen states throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has thirty locations and employs over 500 team members.
RESPONSIBILITIES
• Assist in Safety and Warehouse Processes training
• Maintain a safe and clean warehouse (Building and Equipment maintenance following safety regulations; trash clean up, facility repairs or equipment repair)
• Manage the workflow for the major Warehouse tasks (Receiving, Shipping, Maintenance and QC)
• Must be able to manage team members and create schedules
• Troubleshoot problems associated with the daily operation in the major warehouse tasks (Receiving, Shipping, Maintenance and QC)
• Assist the Warehouse manager in developing and updating SOPs
• Identify productivity areas to measure to help the Director of Warehouse Operations and Warehouse Manager generate KPIs
• An ability to interpret KPIs and guide the team to achieve the goals set forth
• Schedule all incoming shipments- Overseas/domestic and update all relevant programs
• Manage the order picking process
• Create and schedule shipments of defective or damaged items back to vendors
• Conduct equipment operator training
• Order warehouse supplies and equipment
• Schedule warehouse equipment maintenance
• Process claims for defective or damaged product
• Must be able to use email communication with other DCs, vendors or manufacturers
• Oversee the Performance Management of warehouse staff
• Assist in physical labor when needed
Position Specification
• At least 1 year of Warehouse Lead experience
• Highly motivated performer, versatile, agile and with strong leadership skills
• Ability to present oneself in a professional, courteous manner, either by phone or by email.
• Solid computer skills are required.
• Fluent with workflow with relevant programs and processes.
• High school degree or equivalent is required
• Ability to prioritize and balance multiple responsibilities to meet deadlines.
KEY SELECTION CRITERIA
• At least 1 year of Warehouse Lead experience
• Highly motivated performer, versatile, agile and with strong leadership skills
• Ability to present oneself in a professional, courteous manner, either by phone or by email.
• Solid computer skills are required.
• Fluent with workflow with relevant programs and processes.
• High school degree or equivalent is required
• Ability to prioritize and balance multiple responsibilities to meet deadlines.
PERSONAL / PROFESSIONAL ATTRIBUTES
• Possesses a friendly and sincere demeanor.
• Proficiency communication skills, including the ability to carefully listen to, understand and follow-up on requests.
• Able to handle issues with precision, professionalism, and courtesy.
• Able to build rapport and credibility within the team.
• Enthusiasm, patience, and a positive attitude.
• Safety minded and open minded.