What are the responsibilities and job description for the Scheduling Coordinator position at Empath Health?
Trustbridge Hospice, a member of Empath Health is seeking a caring and motivated Scheduling Coordinator to work with us in our West Palm Beach location to provide coordination of our staff visits on the following schedule: Thursday - Saturday 8pm - 8:30am (36 hours)
Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness.
What you'll Do:
- The Scheduling Coordinator position is the key position to coordinate staffing and provides timely and appropriate scheduling for safe and effective patient care delivery.
- Optimally schedules RNs, CNAs, LPNs, Medical Social Workers, Integrative Therapists and Chaplains to accomplish patient visits in accordance with the patient’s plan of care.
- Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the daily assignments.
- Ensuring that communications from patients, physicians and caregivers are relayed to clinicians in a timely manner.
- Responsible for assigning and verifying visits for accuracy to facilitate accurate payroll and billing processes.
- Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities.
- Maintains utmost respect for confidentiality in care of the patient/family.
What You'll Need:
- Two years’ previous experience in medical /clinical setting strongly preferred.
- AA or AS degree strongly preferred
- Previous scheduling experience is strongly preferred.
- Developed clerical and computer skills required.
- Must have a working knowledge of medical terminology.
- Must have excellent computer skills (Excel, Windows, MS Office - intermediate level proficiency) and be willing and able to learn new computer software packages.
Why Join Empath Health?
- Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
- Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
- Industry-Leading PTO: 5 weeks to rest, recharge, and live your Full Life.
- Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
- Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
What You’ll Find at Empath Health:
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.