What are the responsibilities and job description for the Care Team Assistant PRN position at Empath Health?
Job Details
Care Team Assistant PRN
Job ID CARET012672 Date posted 12/30/2025 Position Type PRN
Suncoast Hospice, a part of Empath Health is seeking a Care Team Assistant provides communication, resource and administrative support to the agency Interdisciplinary Teams, as well as patients, families and other members of the community.
Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.
What You'll Do
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.
Care Team Assistant PRN
Job ID CARET012672 Date posted 12/30/2025 Position Type PRN
Suncoast Hospice, a part of Empath Health is seeking a Care Team Assistant provides communication, resource and administrative support to the agency Interdisciplinary Teams, as well as patients, families and other members of the community.
Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.
What You'll Do
- Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser’s Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
- Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, support, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.
- Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software, updating patient care board and calculating team census in a timely manner.
- Monitor and obtain financial information for pay sources, by collaborating with facility business office representative, MDS coordinator and/or Empath Health ATS.
- Communication with hospital via hospital reimbursement form under the direction of team leadership.
- Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.
- Cover the duties of the regional scheduler when needed.
- Travel between Pinellas & Hillsborough counties.
- Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
- Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
- Industry-Leading PTO: 5 weeks to rest, recharge, and live your Full Life.
- Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
- Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
- Education and/or Experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.
- Excellent verbal and written communication skills
- Solid customer service skills
- Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
- Ability to build and maintain interpersonal relationships
- Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers
- Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
- Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system
- Medical terminology background preferred.
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.