Youth Mentor Supervisor

Youth Mentor Supervisor

Location: Rimrock Arizona

Schedule: Tuesday - Friday 2:00PM - 12:00 AM

About Emoticare
At Emoticare, we are committed to transforming behavioral health services for youth and families by delivering compassionate, trauma-informed care across all levels of service. Our programs—Residential, Respite, and Outpatient—are designed to provide safe, supportive environments where individuals can heal, grow, and thrive.

Position Overview
This role serves as a frontline leader across all Emoticare programming, including Residential, Respite, and Outpatient services. The position combines direct supervision of staff with hands-on support in care delivery, ensuring consistency in trauma-informed practices, regulatory compliance, and overall program quality. This leader plays a critical role in maintaining safe environments while supporting both staff development and client success.

Why Join Emoticare?

• Be part of a mission-driven organization making a real impact ?

• Supportive leadership and team-oriented culture

• Opportunities for growth, training, and professional development

• Comprehensive benefits package including health insurance, PTO, and retirement options

Key Responsibilities

• Provide daily leadership and oversight across multiple program settings

• Ensure compliance with Emoticare policies as well as DHS, AHCCCS, and Joint Commission standards

• Supervise, coach, and support Behavioral Health Technicians (BHTs), Behavioral Health Paraprofessionals (BHPPs), and program staff

• Lead shift debriefings, team meetings, and transition discussions to maintain continuity of care

• Model and reinforce trauma-informed care practices in all staff and client interactions

• Maintain appropriate professional boundaries in alignment with regulatory standards

• Collaborate with clinical and case management teams to support individualized treatment and service plans

• Complete accurate and timely documentation, including incident reports, progress notes, and service logs

• Ensure safe, structured, and therapeutic environments across residential homes, respite centers, and outpatient settings

• Monitor resident safety and consistently enforce program expectations and guidelines

Qualifications

• Minimum of 1 year of supervisory or leadership experience in a behavioral health, residential, respite, or group home setting

• Direct experience working with adolescents in behavioral health or human services programs

• Strong understanding and application of trauma-informed care practices

• Familiarity with DHS, AHCCCS, and Joint Commission standards preferred

• Experience training, mentoring, or supporting direct care staff preferred

• High School Diploma or GED with at least 2 years of relevant experience

OR

• Associate’s or Bachelor’s degree in Social Work or a related field with at least 1 year of relevant experience

• Valid Arizona Driver’s License with an acceptable driving record

• Must be at least 21 years of age to operate company-insured vehicles

• Ability to pass all required pre-employment screenings, including TB test, drug screening, and fingerprint clearance

• Maintain compliance with all required organizational trainings