Senior Workforce Optimization Analyst

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 

• Student Loan Repayment Assistance & Reimbursement Programs 

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, and leadership programs  

• And more

RESPONSIBILITIES:

• The Senior Workforce Optimization Analyst supports business operations and decision-making at all levels of the Nursing enterprise through their use of data and business insights.
• This role supports day-to-day System Nursing activities and informs strategic planning by developing and monitoring metrics and leading indicators.
• The analyst conducts operational data discovery and analysis and consults directly with EHC Nursing leaders to provide visibility into areas of prioritized opportunities.
• As part of the Workforce Optimization team, this system-level position reports to the Director of Workforce Optimization and serves two primary functions: EHC Nursing Workforce Insights and Workforce Optimization Consulting.

Primary Duties and Responsibilities:

• System Workforce Data Analysis & Product Improvement: Perform expert-level assessment of available data sources to discover labor opportunities across the health system.
• Storytelling, Visualization Development & Data Simplification: Create data visualizations using advanced modeling techniques to enhance EHC's Nursing strategy.
• Drive adoption among nursing partners and key stakeholders, including CNE, CNOs, CFOs, COOs, and Department Heads.
• System Nursing Initiatives, Strategies, Goals & Consulting: Execute initiatives to enhance workforce productivity and value.
• Support the development of System Nursing strategies and goals with relevant data and insights.
• Develop tools to monitor strategy and goal implementation.
• Recommend employee and patient experience improvements.
• Business Plan Creation, ROI Analysis & Monitoring: Support the development of nursing business plans.
• Model and forecast expenditures and key metrics aligned with system-level goals.
• Develop use cases by aligning technology, customer requirements, and industry trends.
• Perform QA testing for reports, and create advanced visualizations, spreadsheets, and presentations.
• Monitor ROIs and recommend action plans as required.
• Budget Preparation & Management: Develop tools using available data to support, monitor, and forecast System Nursing budgets.
• Travel: Less than 10% of the time may be required.
• Work Type: Remote employee - Works from locations outside traditional office, often from home or another remote setting

Minimum Qualifications:

• Education: Bachelor's degree in health administration, data science, analytics, information systems, finance, human resources, or a related healthcare area
• Experience: 5 years of experience OR an equivalent combination of education, experience, and training
• Skills: Staff scheduling, staffing office, contract labor HR metrics (turnover, movement, engagement, hiring demand)
• Experience with large structured and unstructured datasets Machine learning Power BI
• Senior leadership presentations
• Ability to work independently on multiple priorities with strict deliverable dates
• Experience supporting cross-functional healthcare business operations teams with a focus on nursing
• Expert understanding of clinical labor models and productivity impacts on operating metrics
• Proven skills in data storytelling and presenting to senior leadership

• Preferred Qualifications:
• Education: Master's degree in health administration, data science, analytics, information systems, finance, human resources, or related healthcare area
• Skills: Data science, data analytics, statistics
• Knowledge, Skills, and Ability Requirements: (Section to be completed based on internal requirements or job framework)

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.